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tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)
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Plugin processmaker not work #112

Closed mndoye17 closed 3 years ago

mndoye17 commented 3 years ago

Describe the bug After enable the processmaker plugin i have a 500 error.

To Reproduce Steps to reproduce the behavior:

  1. Install Gpli 9.2.2
  2. Extract to your GLPI/plugins folder
  3. Install and enable the plugin processmaker
  4. Got the error 500

Expected behavior The plugin is proprely enable on GLPI.

Screenshots If applicable, add screenshots to help explain your problem. image

Desktop (please complete the following information):

tomolimo commented 3 years ago

Hello @mndoye17

Did you follow the wiki? Did you install ProcessMaker server?

Thank you Regards,

Tomolimo

mndoye17 commented 3 years ago

Hello tomolimo,

Thanks for your answer.

Yes for your two questions. I try it again but i have the same issue.

Thank you, Regards Moussa

tomolimo commented 3 years ago

Hello @mndoye17

Could you post:

  1. the GLPI logs
  2. the PHP logs. Thank you Regards, Tomolimo
mndoye17 commented 3 years ago

Hello @tomolimo

Yes! Here the php logs: [15-Jan-2021 13:13:17 UTC] PHP Fatal error: Uncaught Error: Class 'SoapClient' not found in C:\laragon\www\glpi_v2\plugins\processmaker\inc\processmaker.class.php:201 Stack trace:

0 C:\laragon\www\glpi_v2\plugins\processmaker\inc\processmaker.class.php(233): PluginProcessmakerProcessmaker->openSoap()

1 C:\laragon\www\glpi_v2\plugins\processmaker\hook.php(234): PluginProcessmakerProcessmaker->login()

2 C:\laragon\www\glpi_v2\inc\plugin.class.php(1272): plugin_processmaker_post_init(Array)

3 C:\laragon\www\glpi_v2\inc\includes.php(123): Plugin::doHook('post_init')

4 C:\laragon\www\glpi_v2\front\central.php(39): include('C:\laragon\www\...')

5 {main}

thrown in C:\laragon\www\glpi_v2\plugins\processmaker\inc\processmaker.class.php on line 201

2021-01-05 16:43:35] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in C:\laragon\www\glpi\inc\toolbox.class.php line 659 *** PHP Warning(2): Use of undefined constant SOAP_COMPRESSION_GZIP - assumed 'SOAP_COMPRESSION_GZIP' (this will throw an Error in a future version of PHP) Backtrace : ...ins\processmaker\inc\processmaker.class.php:203 ...ins\processmaker\inc\processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins\processmaker\hook.php:234 PluginProcessmakerProcessmaker->login() inc\plugin.class.php:1057 plugin_processmaker_post_init() inc\includes.php:109 Plugin::doHook() front\plugin.php:36 include()

Cordialement, Moussa

tomolimo commented 3 years ago

Helllo @mndoye17

Could you also post the GLPI configuration? It's in the Setup > General > System: image Could you copy/paste text from [code] tag to [/code] tag? Thank you, Regards, Tomolimo

mndoye17 commented 3 years ago

Here!

[code]   GLPI 9.2.2 (/glpi_V2 => C:\laragon\www\glpi_v2) Installation mode: TARBALL

Operating system: Windows NT DESKTOP-U6OSBH0 10.0 build 19041 (Windows 10) AMD64 PHP 7.2.19 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, apache2handler, bcmath, calendar, ctype, curl, date, dom, fileinfo, filter, gd, hash, iconv, intl, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, readline, session, standard, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="36000" memory_limit="512M" post_max_size="2G" safe_mode="" session.save_handler="files" upload_max_filesize="2G" Software: Apache/2.4.35 (Win64) OpenSSL/1.1.1b PHP/7.2.19 () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36 Server Software: MySQL Community Server (GPL) Server Version: 5.7.24 Server SQL Mode: Parameters: root@localhost/glpi_V2 Host info: localhost via TCP/IP mysqli extension is installed ctype extension is installed fileinfo extension is installed json extension is installed mbstring extension is installed zlib extension is installed curl extension is installed gd extension is installed simplexml extension is installed xml extension is installed ldap extension is not present imap extension is not present Zend OPcache extension is not present APCu extension is not present xmlrpc extension is not present C:\laragon\www\glpi_v2/config : OK C:\laragon\www\glpi_v2/files : OK C:\laragon\www\glpi_v2/files/_dumps : OK C:\laragon\www\glpi_v2/files/_sessions : OK C:\laragon\www\glpi_v2/files/_cron : OK C:\laragon\www\glpi_v2/files/_graphs : OK C:\laragon\www\glpi_v2/files/_lock : OK C:\laragon\www\glpi_v2/files/_plugins : OK C:\laragon\www\glpi_v2/files/_tmp : OK C:\laragon\www\glpi_v2/files/_cache : OK C:\laragon\www\glpi_v2/files/_rss : OK C:\laragon\www\glpi_v2/files/_uploads : OK C:\laragon\www\glpi_v2/files/_pictures : OK C:\laragon\www\glpi_v2/files/_log : OK Web access to files directory is protected : OK

htmLawed version 1.2.4 in (C:\laragon\www\glpi_v2\lib\htmlawed) phpCas version 1.3.5 in (C:\laragon\www\glpi_v2\vendor\jasig\phpcas\source) PHPMailer version 5.2.26 in (C:\laragon\www\glpi_v2\vendor\phpmailer\phpmailer) SimplePie version 1.5.1 in (C:\laragon\www\glpi_v2\vendor\simplepie\simplepie\library) TCPDF version 6.2.16 in (C:\laragon\www\glpi_v2\vendor\tecnickcom\tcpdf) michelf/php-markdown in (C:\laragon\www\glpi_v2\vendor\michelf\php-markdown\Michelf) true/punycode in (C:\laragon\www\glpi_v2\vendor\true\punycode\src) iacaml/autolink in (C:\laragon\www\glpi_v2\vendor\iamcal\lib_autolink) sabre/vobject in (C:\laragon\www\glpi_v2\vendor\sabre\vobject\lib)

Not active

Way of sending emails: PHP

 

processmaker Name: Process Maker Version: 3.4.25 State: To be cleaned [/code]

tomolimo commented 3 years ago

Hello @mndoye17 Soap PHP module is missing. Thank you Regards, Tomolimo

tomolimo commented 3 years ago

I've added this requirement in the Wiki, Thank you