search

tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)
31 stars 11 forks source link

GLPI tasks are not updating #122

Closed duckwc closed 3 years ago

duckwc commented 3 years ago

Describe the bug When filling a dynaform and going to next step, the process is updated in PM, but not in GLPI. An error is displayed in GLPI showing "At least one 'Process case' is running!Adding a solution is currently disabled!", even if the process has ended.

To Reproduce Steps to reproduce the behavior:

  1. Create a new process
  2. Fill the case dynaform and submit to next step
  3. go to GLPI "processing ticket"
  4. See error

Expected behavior I'm not sure, but I guess, the task should be set as "done" and a new task created for the next case.

Screenshots 2021-06-09 17_36_25-GLPI - Process cases - 18 — Mozilla Firefox 2021-06-09 17_37_41-GLPI - Tickets - 3155 — Mozilla Firefox 2021-06-09 17_38_51-GLPI - Process cases - 18 — Mozilla Firefox 2021-06-09 17_41_15-GLPI - Setup — Mozilla Firefox

Desktop (please complete the following information):

OS: windows
Browser firefox 89 and chrome 91

**Server: OS centos 7.6 Apache 2.4.6 GLPI 3.5.5 on php 7.2.34 PM 3.3.0-community-RE-1.7 on php-fpm 7.1.33

tomolimo commented 3 years ago

Hello @duckwc This issue is linked to #121, solving #121 will solve also this one. Thank you, Regards, Tomolimo