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tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)
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glpi stop working when processmaker plugin is enabled for the first time #155

Closed anassaoud1 closed 1 year ago

anassaoud1 commented 1 year ago

pls can u recommand a stable linux version to install glpi and proccess maker because i use ubuntu and debian and every time i enable the process maker plugin the glpi bug in a white page and he dosnt work until i remove the processmaker plugin rep

tomolimo commented 1 year ago

Hello @anassaoud1 Which GLPI, ProcessMeker-server and PM plugin versions are you using? Thank you, Regards, Tomolimo

anassaoud1 commented 1 year ago

@tomolimo i didnt install the process maker server yet i used diffrent version of glpi and processmaker plugins and linux destributions i find the same problem now i m using glpi 9.5.13 and processmaker plugin 4.0.11

when i add the processmaker in /var/www/html/glpi/plugins and i go in glpi and plugins processmaker plugin showed up and i didn t find install or this processmaker is no compatible until i use the old plugin interface then i can install it succesfully but when i enable it the glpi does not repond any more until i remove the proccess maker from /var/html/www/glpi/plugin and the glpi work again

there is any steps or requirement maybe i overlooked ?

Thank you, Regards,

anassaoud1 commented 1 year ago

@tomolimo i hope this logs can help 2023-04-10 14:49:26] glpiphplog.WARNING: Test logger
[2023-04-10 14:55:43] glpiphplog.WARNING: Test logger
[2023-04-11 11:23:34] glpiphplog.WARNING: Test logger
[2023-04-11 12:19:51] glpiphplog.ERROR: Plugin::getInfo() in /var/www/html/glpi/inc/plugin.class.php line 1491 plugin_version_processmaker-4.0.8 method must be defined! {"user":"2@localhost.localdomain"} [2023-04-11 12:20:05] glpiphplog.ERROR: Plugin::getInfo() in /var/www/html/glpi/inc/plugin.class.php line 1491 plugin_version_processmaker-4.0.8 method must be defined! {"user":"2@localhost.localdomain"} [2023-04-11 12:22:44] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_1_2 - assumed 'SOAP_1_2' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 202 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() front/marketplace.php:33 include()

[2023-04-11 12:22:44] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_COMPRESSION_ACCEPT - assumed 'SOAP_COMPRESSION_ACCEPT' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 203 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() front/marketplace.php:33 include()

[2023-04-11 12:22:44] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_COMPRESSION_GZIP - assumed 'SOAP_COMPRESSION_GZIP' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 203 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() front/marketplace.php:33 include()

[2023-04-11 12:22:44] glpiphplog.CRITICAL: *** Uncaught Exception Error: Class 'SoapClient' not found in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 211 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() front/marketplace.php:33 include()

[2023-04-11 12:23:30] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_1_2 - assumed 'SOAP_1_2' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 202 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() index.php:55 include()

[2023-04-11 12:23:30] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_COMPRESSION_ACCEPT - assumed 'SOAP_COMPRESSION_ACCEPT' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 203 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() index.php:55 include()

[2023-04-11 12:23:30] glpiphplog.WARNING: *** PHP Warning (2): Use of undefined constant SOAP_COMPRESSION_GZIP - assumed 'SOAP_COMPRESSION_GZIP' (this will throw an Error in a future version of PHP) in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 203 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() index.php:55 include()

[2023-04-11 12:23:30] glpiphplog.CRITICAL: *** Uncaught Exception Error: Class 'SoapClient' not found in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 211 Backtrace : ...ins/processmaker/inc/processmaker.class.php:243 PluginProcessmakerProcessmaker->openSoap() plugins/processmaker/hook.php:245 PluginProcessmakerProcessmaker->login() inc/plugin.class.php:1383 plugin_processmaker_post_init() inc/plugin.class.php:231 Plugin::doHook() inc/includes.php:106 Plugin->init() index.php:55 include()

[2023-04-11 12:23:59] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() index.php:55 include()

[2023-04-11 12:23:59] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() front/central.php:33 include()

[2023-04-11 12:24:03] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() ajax/common.tabs.php:33 include()

[2023-04-11 12:24:06] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() ajax/dashboard.php:33 include()

[2023-04-11 12:24:06] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() ajax/dashboard.php:33 include()

[2023-04-11 12:24:36] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() front/marketplace.php:33 include()

[2023-04-11 12:24:36] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() front/marketplace.php:40 Plugin->checkStates()

[2023-04-11 12:24:37] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/includes.php:106 Plugin->init() ajax/common.tabs.php:33 include()

[2023-04-11 12:24:37] glpiphplog.WARNING: *** PHP User Warning (512): Unable to load plugin "processmaker" information. in /var/www/html/glpi/inc/plugin.class.php at line 475 Backtrace : inc/plugin.class.php:475 trigger_error() inc/plugin.class.php:436 Plugin->checkPluginState() inc/plugin.class.php:208 Plugin->checkStates() inc/marketplace/view.class.php:206 Plugin->init() inc/marketplace/view.class.php:115 Glpi\Marketplace\View::installed() inc/commonglpi.class.php:637 Glpi\Marketplace\View::displayTabContentForItem() ajax/common.tabs.php:106 CommonGLPI::displayStandardTab()

tomolimo commented 1 year ago

Hello @anassaoud1 There is a wiki that you MUST follow: PM plugin wiki Thank you, Regards Tomolimo

tomolimo commented 1 year ago

Hello @anassaoud1 Did you succeed installing PM server and PM plugin? If not, you can reopen the issue. Thank you, Regards, Tomolimo