link glpi with processmaker (processmaker plugin configuration )

[anassaoud1]

what should i do next

[anassaoud1]

[anassaoud1]

processmakeer system information didn't show up

[tomolimo]

Hello @anassaoud1 Please give me the URL for GLPI? Is it http://127.0.0.1 ? Then did you respect this: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation Could you post the screecopies like these: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-configuration-check Thank you Regards, Tomolimo

[anassaoud1]

[anassaoud1]

[anassaoud1]

the URL of glpi is (http://192.168.112.145:8080)

[anassaoud1]

what should i do in the setting i need to create it in glpi or on processmaker

[tomolimo]

Hello @anassaoud1 If you really want to be helped, you must provide the requested information :) Please post screencopies similar to the ones that are present here: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-configuration-check Thank you Regards, Tomolimo

[anassaoud1]

[anassaoud1]

[anassaoud1]

[anassaoud1]

[anassaoud1]

[tomolimo]

Hello @anassaoud1 I was pretty sure of that: you didn't respect the installation wiki: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation... Could you review it and do only what is shown in it? Thank you regards, Tomolimo

[anassaoud1]

@tomolimo ur proceesmaker-server doesn t work and the wiki doesn t contien all the information we need a processmaker instalation for not missing any thing a part of that i just apply all that i see in the wiki

[tomolimo]

Hello @anassaoud1,

Sorry for being late to answer (I was in holidays these last days).

Just for your information: this customized PM server, PM plugin and GLPI have been running on a lot of GLPI installations around the world for at least 7 years...

Sorry to hear that you were not able to setup a running PM server: tell me what's wrong, and I'll help you.

Post here your configuration for server system, and for PM server itself? At least, did you check the PHP error files? Could post here the error messages?

Thank you, Regards, Tomolimo

[anassaoud1]

@tomolimo my glpi lag so hard wheen i activvate processmaker plugin my glpi dosnt work any more unti i delete the processmaker plugin

[anassaoud1]

@tomolimo PHP Warning (2): SoapClient::SoapClient(): I/O warning : failed to load external entity "http://192.168.250/7/sysworkflow/fr/glpi_neoclassic/services/wsdl2" in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 211

[tomolimo]

Hello @anassaoud1 Could you post the configuration of PM server, PM plugin and GLPI, and also installed versions? Thank you, Regards Tomolimo

[anassaoud1]

@tomolimo the pm server not ye linked with glpi i just have issues with the activation of pm plugin in glpi the proceess maker plugin is the last version 4.0.11 and glpi is 9.5.7

[tomolimo]

Hello @anassaoud1 Thank you I would like more info like screen copies of the configurations. Thank you Regards, Tomolimo

[anassaoud1]

@tomolimo wich configuration

[tomolimo]

@tomolimo wich configuration

Hello @anassaoud1 Configuration of GLPI, PM server, and PM plugin Thank you, Regards, Tomolimo

[anassaoud1]

[anassaoud1]

[anassaoud1]

[anassaoud1]

[anassaoud1]

@tomolimo i don t think we need this the problem is betwen glpi and processmaker plugin the pmserver still away it s compatibility problem or what ? i have this error msg when i active processmaker plugin for thee first time PHP Warning (2): SoapClient::SoapClient(): I/O warning : failed to load external entity "http://192.168.250/7/sysworkflow/fr/glpi_neoclassic/services/wsdl2" in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php at line 211

[tomolimo]

Hello @anassaoud1,

You have a problem with the PM server version you've installed. The only version that is compatible with GLPI is the 3.3.0-Community-RE-1.10

The release that MUST be installed MUST be downloaded from here: https://github.com/tomolimo/processmaker-server/releases/tag/3.3.0-RE-1.10 And you MUST follow the wiki here: https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation

By the way, I'm preparing a 3.8.2-community-RE1.0 release that will be available in several months.

If you need help, I can help for the setup of the PM server, and PM plugin. If neccessary I can also do it remotely, just tell me.

Thank you, Regards, Tomolimo

[anassaoud1]

@tomolimo tanks but glpi dnt know the processmaker server yet i have an issues with the processmaker plugin

[anassaoud1]

@tomolimo Trying to access array offset on value of type bool in /opt/processmaker/workflow/public_html/sysGeneric.php on line 483 thats what happen when i install pm server 3.3.0

[tomolimo]

Hello @anassaoud1 Could you post the PM server configuration screencopies? Thank you Regards, Tomolimo

[anassaoud1]

@tomolimo should i use the same user in both glpi and processmaker or use a differents

[anassaoud1]

[anassaoud1]

@tomolimo and what should i do here in this step

[tomolimo]

Hello @anassaoud1 Just press "Finish" ...

[tomolimo]

BUT did you respect the following steps? https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation#as-a-global-instruction-list-you-may-follow-these

[anassaoud1]

@tomolimo

what choises should i take

[anassaoud1]

[anassaoud1]

@tomolimo the glpi know the processmaker what next

[anassaoud1]

@tomolimo
i m stuck in this i can give u in remote access to check

[tomolimo]

@tomolimo i m stuck in this i can give u in remote access to check

Hello @anassaoud1, you may contact me on Discord: Tomolimo#1077

[tomolimo]

Hello @anassaoud1 Close, as ther eis no more post on it. You may feel free to open a new one. Thank you, Regards, Tomolimo