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tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)
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Database Connection Issue in ProcessMaker Server #176

Closed Monta94 closed 7 months ago

Monta94 commented 7 months ago

I am currently facing a database connectivity issue while configuring ProcessMaker Server running on IIS . Despite confirming the correctness of the username and password by successfully connecting through MySQL Workbench, I encounter the following error during the ProcessMaker pre-installation database configuration:

"Connection Error: unable to connect to MySQL using provided credentials."

11

I have attempted the configuration on both MySQL versions 5.7 and 8.2 without success.

Here are the details of my environment:

-GLPI 10.0.6 -PHP Version 7.1 -MYSQL Version 8.2 -Process maker Release 3.3.0-community-RE-2.3

Your assistance in resolving this matter would be greatly appreciated.

tomolimo commented 7 months ago

Hello @Monta94 As emplained in the wiki (here: https://github.com/tomolimo/processmaker-server/wiki/PHP-and-MySQL-compatibility and here: https://wiki.processmaker.com/3.3/ProcessMaker_Installation_Requirements) , PM 3.3.0 is only compatible with MySQL 5.7, and not yet with MySQL 8.x You must use a MySQL 5.x (or equivalent MariaDB version)

Thank you Regards, Tomolimo