tomolimo / processmaker

GLPI plugin that provides an interface with ProcessMaker (http://www.processmaker.com/)
31 stars 11 forks source link

Can't sync tasks list #186

Closed adilbouazzaoui closed 1 month ago

adilbouazzaoui commented 1 month ago

Hello @tomolimo

Now i'm at the Tutorial 1, i created the process and the task, and i can synchronize the process to glpi, but i'm not able to synchronize the tasks! please help

Note: users are synchronised between glpi and processmaker.

thanks for the usuall support.

adilbouazzaoui commented 1 month ago
image
tomolimo commented 1 month ago

Hello @adilbouazzaoui Do you have any error in the PHP log file? Thank you, Regards, Tomolimo

adilbouazzaoui commented 1 month ago

Hello @tomolimo no errors in PM. but i see an error in GLPI logs :

1 2
tomolimo commented 1 month ago

Hello @adilbouazzaoui Did you activate the mysql replicat with read mode for database? image

Could you de-activate it? Thank you, Regards, Tomolimo

adilbouazzaoui commented 1 month ago

Hello @tomolimo it is already de-activated:

image
tomolimo commented 1 month ago

Hello @adilbouazzaoui Question: do you have this error if you disable the PM plugin? I suspect the the MySQL version is too old for GLPI or for PM server: which MySQL version did you use? Thank you Regards, Tomolimo

tomolimo commented 1 month ago

I'm running MySQL 5.7.44 for PM server, and MySQL 8.0.37 for GLPI 10.0, and I don't have this issue...

adilbouazzaoui commented 1 month ago

I'm running MySQL 5.7.44 for PM server, and for GLPI 10.0.15 i think it's Mariadb, can you check this:

1
tomolimo commented 1 month ago

Hello @adilbouazzaoui Question: do you have this error if you disable the PM plugin? Thank you, Regards, Tomolimo

adilbouazzaoui commented 1 month ago

Hello @tomolimo yes i still get these errors even if i disable the PM plugin

image
tomolimo commented 1 month ago

Hello @tomolimo yes i still get these errors even if i disable the PM plugin image

Hello @adilbouazzaoui Then you must post an issue on the GLPI issue list. Thank you, Regards, Tomolimo

adilbouazzaoui commented 1 month ago

Hello @tomolimo question 1: can you confirm that there is no replication issue between PM Mysql and GLPI Mariadb? question 2: where can i post the issue? and what should i mention as an issue?

tomolimo commented 1 month ago

Hello @adilbouazzaoui question 1: no replication issue as the the databases are not the same question 2: on github GLPI issue list, whichw issue: the one here: image