Problem connecting to Processmaker server

[BlackxRyan]

Hi.

I have a Debian 8 and I installed GLPI (9.2.2) and Processmaker (3.2.1) on my machine. They both work correctly.

I followed the documentation to install Processmaker : http://wiki.processmaker.com/3.0/ProcessMaker_Debian_Installation

Now I must connect Processmaker to GLPI. So I downloaded the plugin, entered my informations and I have the message "Test failed stdClass Object ( )".

I am sure the login and the password are the correct ones.

10.0.2.15 is the local IP of my Debian, I'm using the port 8080 to access Processmaker and I use the port 80 for GLPI.

Tell me if you need more information.

Thanks in advance.

[tomolimo]

Hello @BlackxRyan , As written here https://github.com/tomolimo/processmaker-server/wiki/ProcessMaker-server-installation#notes, you can only use the ProcessMaker released by us: the latest release is here: https://github.com/tomolimo/processmaker-server/releases/latest Sorry for that, but currently, the plugin is only compatible with the 3.0.1.8-RE-1.8 release Thank you Regards, Tomolimo

[BlackxRyan]

Ok, thanks for the fast answer !

[tomolimo]

You're welcome, keep me informed

[BlackxRyan]

I'll tell you if it works :)

[BlackxRyan]

Ok, I just did a reboot and it works now, maybe a service needed to restart, I don't know. And it works with the last version of Processmaker.

Now it shows "Test successful"

And I have my processes synchronized.

It just still show the processes I deleted. Any idea why ?

[BlackxRyan]

Missclicked.

[tomolimo]

Hello @BlackxRyan , The version of ProcessMaker we are delivering has been modified (and sometimes fixed) to be compatible with GLPI, so you MUST use this release, that's not an option. Sorry for that, Thank you Regards, Tomolimo

[BlackxRyan]

No problem, I'll install this version and I'll tell you if it works :)

[BlackxRyan]

Ok, it works perfectly but I still have the problem i mentioned. It still show the processes which don't exist anymore.

[tomolimo]

Yes, they are not cleared from the list, it's in my long list of evolutions :) To clean the not already used processes (=no cases yet) from the process list when they no longer exist in PM server.

[BlackxRyan]

Ok I see.

I noticed I can delete them with Phpmyadmin as they are using the table "glpi_plugin_processmaker_processes".

So the solution might be using a SQL request to delete the not used processes in this table when you click "Synchronize Process List".

[tomolimo]

Not only, as there are also the task categories and the translations for them.

[BlackxRyan]

Ok.

So I'm closing the issue, thanks for your help.

[tomolimo]

You're welcome, and don't hesitate if you have any issue. regards, Tomolimo