manual assignment rule

[shahmilan34]

I tried using Manual assignment rule but it is not working in GLPI it redirects to same dynaform and gives following error in logs

From PluginProcessmakerProcessmaker::routeCase() in /var/www/html/glpi/plugins/processmaker/inc/processmaker.class.php line 306
  routeCase res: stdClass Object
  (
      [status_code] => 15
      [message] => The task is defined for Manual assignment
      [timestamp] => 2018-08-13 13:50:51
  )

manual assignment is working in processmaker server but not in GLPI

I am using processmaker-server : Release 3.0.1.8-RE-1.8 processmaker-plugin : 3.2.8 GLPI: 9.2.4

Kindly suggest

[tomolimo]

Hello @shahmilan34

'Manual assignment' is not directly supported. But you may implement it:

1. Add a dynaform in the steps of your task
2. This dynaform will propose a list of users via a dropdown, a suggest or else (checkbox, checkgroup, radio).
3. This dropdown is assigned to a variable,
4. This variable is to be used for the next task assignment value selecting 'Value Based Assignment'.

Thank you, Regards, Tomolimo

[tomolimo]

Hello @shahmilan34 Here is a process sample of what I explained above: test_manual_assignment-1.pmx.zip

Thank you Regards, Tomolimo

[shahmilan34]

Yeah, I know this method. Thank you for providing an example

[tomolimo]

You're welcome