Closed victoria1984 closed 3 years ago
Hello @victoria1984 All these log files have the same content: is it intend? Did you apply the debug filter procedure like describe here: Debug-filters? Thank you to provide me the log file like described in the Debug-filter section. Regards, Tomolimo
I'm going to extract the log again and send to you.
Thank's
Don't forget to switch to Debug mode like explained in the wiki!
Hi, I've activated de debug mode with super-admin profile and i sent an e-mail with the structure that i want remove. And this is the log that plugin made. TicketCleaner.log
Hello @victoria1984 I've checked the new log file you sent, but there is no filter debug in it! Could you do screen copies of the plugin filters in GLPI? Thank you, Regards, Tomolimo
Hello @victoria1984
This screencopy of the log file you sent shows that the email has been integrated by the cron user, and not by the super-admin has it should be if you want to debug the filters, like explained here
Thank you
Regards,
Tomolimo
Hi, i sent you log file again. I've used super-admin profile, and i've runed the mailgate manually from the 'automatic actions' but the filter didn't work TicketCleaner.log Thank's
Hello @victoria1984
Please try with the following pattern:
/(<p class="MsoNormal" style="line-height:80%">(.*)<\/p>)/
Thank you
Regards,
Tomolimo
Hello @victoria1984 I close this issue as I got no news from last post. Feel free to re-open if you want to post news. Thank you Regards, Tomolimo
Hello, I create a new issue for my problem. I'm using this plugin with glpi 9.3.2 and glpi 9.4.4 but when i make a regex for html, this filter don't work. I've proved the regex with the program named in the wiki and works ok.
In glpi, when i use the expression for txt, works ok, however i need use html expression. attachment Ticketcleaner.log and my regular expression.
/(\<p class=MsoNormal style='line-height:80%'>(.*)\<\/p>)/ TicketCleaner.log TicketCleaner.log TicketCleaner.log
Thanks.