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tomolimo / ticketcleaner

Home for Ticket Cleaner GLPI plugin
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A lot of "n" in text after cleannup #29

Closed fgendorf closed 9 months ago

fgendorf commented 1 year ago

Hi, after cleanup some e-mails get a lot of "n" characters on text.

Source:

--0000000000001ed77905fb326db5
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div>Opa, Fred, segue o mesmo conteudo do chat, porem em c=
hamado para registro:</div><div><br></div>stylesheet <br><a href=3D"https:/=
/ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.c=
ss?ver=3D1.0">https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/s=
moothness/jquery-ui.css?ver=3D1.0</a><br><a href=3D"http://use.fontawesome.=
com">use.fontawesome.com</a> <br><a href=3D"http://cdn.jsdelivr.net">cdn.js=
delivr.net</a> <br><a href=3D"http://fonts.googleapis.com">fonts.googleapis=
.com</a><div><a href=3D"https://homologacao.esss.co/esss-site/wp-admin/" ta=
rget=3D"_blank" dir=3D"ltr" rel=3D"noopener nofollow noreferrer" class=3D"g=
mail-oiM5sf" style=3D"text-decoration-line:none;background:rgba(32,33,36,0.=
04);font-size:14px;margin:0px;padding:0px;vertical-align:baseline;font-fami=
ly:Roboto,sans-serif;white-space:pre-wrap">https://homologacao.esss.co/esss=
-site/wp-admin/</a><span style=3D"color:rgb(32,33,36);font-family:Roboto,sa=
ns-serif;font-size:14px;white-space:pre-wrap;background-color:rgba(32,33,36=
,0.04)">
</span><a href=3D"https://yoast.com/" target=3D"_blank" dir=3D"ltr" rel=3D"=
noopener nofollow noreferrer" class=3D"gmail-oiM5sf" style=3D"text-decorati=
on-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin:0px;paddi=
ng:0px;vertical-align:baseline;font-family:Roboto,sans-serif;white-space:pr=
e-wrap">https://yoast.com/</a><span style=3D"color:rgb(32,33,36);font-famil=
y:Roboto,sans-serif;font-size:14px;white-space:pre-wrap;background-color:rg=
ba(32,33,36,0.04)">
</span><a href=3D"https://cdnjs.cloudflare.com/" target=3D"_blank" dir=3D"l=
tr" rel=3D"noopener nofollow noreferrer" class=3D"gmail-oiM5sf" style=3D"te=
xt-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margi=
n:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;whi=
te-space:pre-wrap">https://cdnjs.cloudflare.com/</a><span style=3D"color:rg=
b(32,33,36);font-family:Roboto,sans-serif;font-size:14px;white-space:pre-wr=
ap;background-color:rgba(32,33,36,0.04)">

Image:
</span><a href=3D"https://secure.gravatar.com/" target=3D"_blank" dir=3D"lt=
r" rel=3D"noopener nofollow noreferrer" class=3D"gmail-oiM5sf" style=3D"tex=
t-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin=
:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;whit=
e-space:pre-wrap">https://secure.gravatar.com/</a><br><br>Script:<br><a hre=
f=3D"http://www.googletagmanager.com">www.googletagmanager.com</a> <br><a h=
ref=3D"http://static.ads-twitter.com">static.ads-twitter.com</a> <br><a hre=
f=3D"http://unpkg.com">unpkg.com</a> <br><a href=3D"http://www.google-analy=
tics.com">www.google-analytics.com</a> <br><a href=3D"http://www.google.com=
">www.google.com</a> <br><a href=3D"http://consent.cookiebot.com">consent.c=
ookiebot.com</a> <br><a href=3D"http://www.gstatic.com">www.gstatic.com</a>=
 <br><a href=3D"http://snap.licdn.com">snap.licdn.com</a> <br><a href=3D"ht=
tp://d335luupugsy2.cloudfront.net">d335luupugsy2.cloudfront.net</a> <br><a =
href=3D"http://connect.facebook.net">connect.facebook.net</a> <br><a href=
=3D"http://consentcdn.cookiebot.com">consentcdn.cookiebot.com</a><br><div><=
br></div><span class=3D"gmail_signature_prefix">-- </span><br><div dir=3D"l=
tr" class=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div dir=
=3D"ltr"><span style=3D"font-size:16px;font-family:Arial,sans-serif;color:r=
gb(255,0,0);font-weight:bold;line-height:1.5">Andr=C3=A9 Cotrim</span><br s=
tyle=3D"color:rgb(0,0,0);font-family:&quot;Times New Roman&quot;;font-size:=
0px!important"><span style=3D"font-size:14px;font-family:Arial,sans-serif;c=
olor:rgb(119,119,119);font-weight:bold;line-height:1.2">WordPress Developer=
</span><br style=3D"color:rgb(0,0,0);font-family:&quot;Times New Roman&quot=
;;font-size:0px!important"><span style=3D"font-size:11px;font-family:Arial,=
sans-serif;color:rgb(119,119,119);line-height:1.5!important"><b>Mobile:</b>=
=C2=A0+55 (43) 99115-2071</span><div><br style=3D"color:rgb(0,0,0);font-fam=
ily:&quot;Times New Roman&quot;;font-size:0px!important"><img src=3D"https:=
//storage.googleapis.com/mkt.esss.co/email-signature/images/img-esss-gptw.g=
if" style=3D"color:rgb(0,0,0);font-family:&quot;Times New Roman&quot;;font-=
size:medium"><br></div></div></div></div></div>

--0000000000001ed77905fb326db5--

the output:

&#60;div dir="ltr"&#62;&#60;div&#62;Opa, Fred, segue o mesmo conteudo do chat, porem em chamado para registro:&#60;/div&#62;&#60;div&#62;&#60;br&#62;&#60;/div&#62;stylesheet &#60;br&#62;&#60;a href="https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=1.0"&#62;https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.2/themes/smoothness/jquery-ui.css?ver=1.0&#60;/a&#62;&#60;br&#62;&#60;a href="http://use.fontawesome.com"&#62;use.fontawesome.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://cdn.jsdelivr.net"&#62;cdn.jsdelivr.net&#60;/a&#62; &#60;br&#62;&#60;a href="http://fonts.googleapis.com"&#62;fonts.googleapis.com&#60;/a&#62;&#60;div&#62;&#60;a href="https://homologacao.esss.co/esss-site/wp-admin/" target="_blank" dir="ltr" rel="noopener nofollow noreferrer" class="gmail-oiM5sf" style="text-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;white-space:pre-wrap"&#62;https://homologacao.esss.co/esss-site/wp-admin/&#60;/a&#62;&#60;span style="color:rgb(32,33,36);font-family:Roboto,sans-serif;font-size:14px;white-space:pre-wrap;background-color:rgba(32,33,36,0.04)"&#62;n&#60;/span&#62;&#60;a href="https://yoast.com/" target="_blank" dir="ltr" rel="noopener nofollow noreferrer" class="gmail-oiM5sf" style="text-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;white-space:pre-wrap"&#62;https://yoast.com/&#60;/a&#62;&#60;span style="color:rgb(32,33,36);font-family:Roboto,sans-serif;font-size:14px;white-space:pre-wrap;background-color:rgba(32,33,36,0.04)"&#62;n&#60;/span&#62;&#60;a href="https://cdnjs.cloudflare.com/" target="_blank" dir="ltr" rel="noopener nofollow noreferrer" class="gmail-oiM5sf" style="text-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;white-space:pre-wrap"&#62;https://cdnjs.cloudflare.com/&#60;/a&#62;&#60;span style="color:rgb(32,33,36);font-family:Roboto,sans-serif;font-size:14px;white-space:pre-wrap;background-color:rgba(32,33,36,0.04)"&#62;nnImage:n&#60;/span&#62;&#60;a href="https://secure.gravatar.com/" target="_blank" dir="ltr" rel="noopener nofollow noreferrer" class="gmail-oiM5sf" style="text-decoration-line:none;background:rgba(32,33,36,0.04);font-size:14px;margin:0px;padding:0px;vertical-align:baseline;font-family:Roboto,sans-serif;white-space:pre-wrap"&#62;https://secure.gravatar.com/&#60;/a&#62;&#60;br&#62;&#60;br&#62;Script:&#60;br&#62;&#60;a href="http://www.googletagmanager.com"&#62;www.googletagmanager.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://static.ads-twitter.com"&#62;static.ads-twitter.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://unpkg.com"&#62;unpkg.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://www.google-analytics.com"&#62;www.google-analytics.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://www.google.com"&#62;www.google.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://consent.cookiebot.com"&#62;consent.cookiebot.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://www.gstatic.com"&#62;www.gstatic.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://snap.licdn.com"&#62;snap.licdn.com&#60;/a&#62; &#60;br&#62;&#60;a href="http://d335luupugsy2.cloudfront.net"&#62;d335luupugsy2.cloudfront.net&#60;/a&#62; &#60;br&#62;&#60;a href="http://connect.facebook.net"&#62;connect.facebook.net&#60;/a&#62; &#60;br&#62;&#60;a href="http://consentcdn.cookiebot.com"&#62;consentcdn.cookiebot.com&#60;/a&#62;&#60;br&#62;&#60;div&#62;&#60;br&#62;&#60;/div&#62;&#60;span class="gmail_signature_prefix"&#62;-- &#60;/span&#62;&#60;br&#62;&#60;div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"&#62;&#60;div dir="ltr"&#62;&#60;span style="font-size:16px;font-family:Arial,sans-serif;color:rgb(255,0,0);font-weight:bold;line-height:1.5"&#62;André Cotrim&#60;/span&#62;&#60;br style="color:rgb(0,0,0);font-family:&#38;quot;Times New Roman&#38;quot;;font-size:0px!important"&#62;&#60;span style="font-size:14px;font-family:Arial,sans-serif;color:rgb(119,119,119);font-weight:bold;line-height:1.2"&#62;WordPress Developer&#60;/span&#62;&#60;br style="color:rgb(0,0,0);font-family:&#38;quot;Times New Roman&#38;quot;;font-size:0px!important"&#62;&#60;span style="font-size:11px;font-family:Arial,sans-serif;color:rgb(119,119,119);line-height:1.5!important"&#62;&#60;b&#62;Mobile:&#60;/b&#62; +55 (43) 99115-2071&#60;/span&#62;&#60;div&#62;&#60;br style="color:rgb(0,0,0);font-family:&#38;quot;Times New Roman&#38;quot;;font-size:0px!important"&#62;

look at ">nnImage:n<" ,">n<", etc

image

Others e-mails has the same issue

Thanks

tomolimo commented 1 year ago

Hello @fgendorf Did you try the debug mode of the plugin? See here: https://github.com/tomolimo/ticketcleaner/wiki/Debug-filters Could post the input and output from the debug file? Thank you, Regards, Tomolimo

pablocarey commented 9 months ago

Hi, i'm getting same problem. print2 print TicketCleaner.log

tomolimo commented 9 months ago

Hello @pablocarey Did you try the debug mode of the plugin? See here: https://github.com/tomolimo/ticketcleaner/wiki/Debug-filters Could post the input and output from the debug file? Thank you, Regards, Tomolimo

pablocarey commented 9 months ago

See anexed file

Em ter., 7 de nov. de 2023 às 06:38, tomolimo @.***> escreveu:

Hello @pablocarey https://github.com/pablocarey Did you try the debug mode of the plugin? See here: https://github.com/tomolimo/ticketcleaner/wiki/Debug-filters Could post the input and output from the debug file? Thank you, Regards, Tomolimo

— Reply to this email directly, view it on GitHub https://github.com/tomolimo/ticketcleaner/issues/29#issuecomment-1798137660, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMD5V7HXRQDRKN7JSNJOWXLYDH6R3AVCNFSM6AAAAAAX3IBUA2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTOOJYGEZTONRWGA . You are receiving this because you were mentioned.Message ID: @.***>

tomolimo commented 9 months ago

Hello @pablocarey This is not the debug mode of the filters, what you sent is the normal log file for ticketcleaner. When using the debug mode, the log file contains more information about the input and output of the filters... See here: https://github.com/tomolimo/ticketcleaner/wiki/Debug-filters Thank you, Regards, Tomolimo

pablocarey commented 9 months ago

Now I cleanup the file with only the content with in debug mode TicketCleaner.log

tomolimo commented 9 months ago

Hello @pablocarey,

Thank you and sorry as I missed the essential content...

Question: wich versions of GLPI and of plugin are you using?

Thank you Regards, Tomolimo

pablocarey commented 9 months ago

GLPI 10.0.10 - Plugin 4.0.0

tomolimo commented 9 months ago

Thank you, I'll try to reproduce the bug, and for that I need the email in EML formt. Thank you if you prefer not attach it here, you may send it to my Discord account "Tomolimo", Regards, Tomolimo