Need similar feature like Facebook chat window provide for different user chat by agent

tompaana / intermediator-bot-sample

A sample bot, built with the Microsoft Bot Framework (v4), that routes messages between two users on different channels.

https://tompaana.github.io/content/chatbots_as_middlemen.html

MIT License

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Need similar feature like Facebook chat window provide for different user chat by agent #30

Closed sky5005e closed 6 years ago

sky5005e commented 6 years ago

Hello Tomi,

Thank you for your reply, I have one more concern, it is possible to open new window for Agent Command Watch in webchat if new human assistant request comes from any user, and in the old window it will continued to chat with old user I really appreciated. Thanks

tompaana commented 6 years ago

Hi,

I don't think scenario 1 (channel to channel) should be made more complex in this sample. That said, scenario 2 needs some work - see issue #27

Cheers, Tomi