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toncenter / ton-wallet

Web Wallet and Browser Extension for TON (The Open Network)
https://wallet.ton.org
GNU General Public License v3.0
163 stars 61 forks source link

I sent it and never saw it again #105

Open guvenkab1 opened 2 years ago

guvenkab1 commented 2 years ago

I sent 21.95 Ton coins using the correct address and memo for my FTX wallet. I have done this many time, but my coins are still not there 21 hours later. I see posts mentioning similar issues please inform us...

Adsız

Chisdan commented 2 years ago

could you solve it? i have the same issue

guvenkab1 commented 2 years ago

Yep. Check the transection history, if transaction show as complete you should open a ticket to FTX. They need some proof, some secreen shots and they let your Ton's to your account.

guvenkab1 commented 2 years ago

image

Chisdan commented 2 years ago

i used OKX, but here is my problem imagen depsit suspended by token migration. will ask to OKS support. thanks for your answer

Chisdan commented 2 years ago

Yep. Check the transection history, if transaction show as complete you should open a ticket to FTX. They need some proof, some secreen shots and they let your Ton's to your account.

do tou know if i can see the transaction from ton-wallet web? because in OKX history doesn´t appears, cos it never start due to suspended deposits. thanks