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toopriddy / mytime

Automatically exported from code.google.com/p/mytime
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no navigation boxes on screen opens to "notes" #162

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
PLEASE ANSWER THE QUESTIONS BELOW:

Please fill out ALL of this form (there are several questions in this text
box you need to answer)

This is for BUGS only, feature requests are done at
http://code.google.com/p/mytime/wiki/Wishlist or email me

NEVER POST PERSONAL INFORMATION IN A BUG REPORT!

================================================
What steps will reproduce the problem? (please include step by step detail
like you were going to explain how to do this to someone who has never seen
this program before and has a hard time following your instructions, things
obvious to you might not be obvious when trying to reproduce the issues) I
have left you space below to include your 10-20 steps to reproduce the
problem:

1.sort by name
2.go to selected name
3.at that point there is no option to exit screen ( person not at home so no 
return visit to make)
4.the option to add a return visit was there- went to "notes",am able to enter 
notes but no button to save or navigate out of page.
5. now my time app opens to this page

================================================
What is the expected output? What do you see instead?
I expect to have exit buttons to choose to navigate in app
================================================
Is this running on an iPhone, iPhone 3G or iTouch?
iPhone 4
================================================
What version of the iPhone/iTouch are you using (from the home screen go to
Settings->General->About->Version)  it will be something like 2.1, 2.2,
2.2.1?

4.3.5 (8L1)

================================================
What version of MyTime are you running? (look for this in
MyTime->More->Settings->MyTime Version)
unable to find on iPhone because only opens to note page for last call.  Found 
on iTunes apps information:3.1.1
================================================
What language do you have your iPhone set to?
English
================================================
Please provide any additional information below that you feel would help me
to reproduce this problem
Sorry no tech skills.  I am a 56 year old with no computer training
================================================
Your issue might need some help reproducing, in MyTime if you go to
More->Settings->Email Backup and email to toopriddy@gmail.com, I would
appreciate it.  I always delete the data after the bug has been reproduced
and fixed.
I cannot get to "More" to email you the file. Sorry!  I wish I had emailed the 
backup file to myself!  I need 23 hours for the year and all my RV's are on My 
Time and unavailable to me.

If you are reporting a crash, please follow the instructions at
http://code.google.com/p/mytime/wiki/CrashReport to send me your crash
reports
The last "Crash" in My Tunes is list in March of 2011 so I don't think this is 
a crash issue

Original issue reported on code.google.com by lynette...@gmail.com on 14 Aug 2011 at 11:30

GoogleCodeExporter commented 9 years ago 
Can you please take a screenshot of what you are seeing and send it to me 
toopriddy@gmail.com. (you take a screenshot by pressing the home and power 
buttons on the iPhone at the same time, the picture is saved in the photos 
application where you can send it to me)

Original comment by toopri...@gmail.com on 15 Aug 2011 at 1:29

GoogleCodeExporter commented 9 years ago 
After getting the screenshot, please double-tap the home button to bring up the 
"multitasking bar" and then press and hold on the MyTime icon that is within 
the multitasking bar (make sure this is in the multitasking bar and not in your 
home screen).  Now all icons are jiggling, press on the red minus button on the 
MyTime icon that is in the Multitasking bar.

Now hit the home button and try to open mytime again.

Original comment by toopri...@gmail.com on 15 Aug 2011 at 3:11

GoogleCodeExporter commented 9 years ago 
Thanks for your attention to this.  I don't know about starring it but I do 
appreciate your help. I turned the phone off and back on and it reset it.  
Thank you. 
Lynette Lewis

Original comment by lynette...@gmail.com on 15 Aug 2011 at 11:57

GoogleCodeExporter commented 9 years ago 
were you able to get a screenshot so that I can see what you were seeing? I can 
not reproduce your issue and I would like to make sure this gets fixed.

I would like to get more information, just to make sure that I am following 
your directions (If you can provide some more exact details it would be helpful)

1.Go to the tab marked "Name Sorted"
2.Select a call
3. Press the top right "Edit" button
4. Click on a Notes Field in a return visit
I am sorry, I dont understand what you were seeing and were expecting to see 
from here or even if this is what your directions were implying.

If you ever edit a call you need to press "Done" to save your changes and stop 
editing your call.  Is this what you were stuck with?

Original comment by toopri...@gmail.com on 16 Aug 2011 at 1:15

GoogleCodeExporter commented 9 years ago 
Any Update? It would be nice to have a few more details.  Have you seen this 
again?

Original comment by toopri...@gmail.com on 26 Aug 2011 at 9:51

GoogleCodeExporter commented 9 years ago 
yes as a matter of fact i have.  i don't know how to send a screen shot or I
would have saved it for you.  I was able to shut down the phone and every
thing but the latest entry had been saved when the phone was turned back on.
When it happens there are no navigation boxes so I cannot get off the page
without logging the phone off.

Thanks for asking.

Original comment by lynette...@gmail.com on 28 Aug 2011 at 1:26

GoogleCodeExporter commented 9 years ago 
you can send a screenshot by pressing the Home and Power buttons on the phone 
at the same time (they are the button at the bottom of the iphone and the 
power/sleep button at the top).  Once you do this you will have a picture of 
the screenshot in the Photos application, go to the Photos applicaiton press on 
the picture and then press on the button that looks like a box with an arrow 
going out and send the picture to me.  Send the screenshot to 
toopriddy@gmail.com

also you could email me at toopriddy@gmail.com and send me your phone number 
and I can work through this with you on the phone as well if you are unable to 
send the screenshot

Original comment by toopri...@gmail.com on 28 Aug 2011 at 1:37

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
Hello lynette, has this happened again?  I remember us talking at length on the 
phone about this and you calling me when it happened again.  I didnt know if an 
iOS upgrade helped this or not

Original comment by toopri...@gmail.com on 12 Oct 2013 at 3:22

GoogleCodeExporter commented 9 years ago 
Thanks for asking.  I haven't had any recent issues and if I do i just shut
down the app and open it back.  I copy the note first and paste it back
when program is reopened.
I still love this app and many of my congregation are using it to the full.
 Thank you so much!!
Lynette

Original comment by lynette...@gmail.com on 15 Oct 2013 at 1:04

GoogleCodeExporter commented 9 years ago 
Closing issue, it is possible that Apple has fixed something in the iOS that 
fixed this.

Lynette, you dont have to do anything with this email/issue unless you 
experience it again.

Original comment by toopri...@gmail.com on 15 Oct 2013 at 2:02