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toopriddy / mytime

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"My Time opened with invalid URL" when clicking on the link to backup data to new Ipod #90

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Please fill out ALL of this form (there are 6 questions in the text below
you need to answer)

This is for BUGS only, feature requests are done at
http://code.google.com/p/mytime/wiki/Wishlist or email me

NEVER POST PERSONAL INFORMATION IN A BUG REPORT!

What steps will reproduce the problem? (please include step by step detail
like you were going to explain how to do this to someone who has never seen
this program before and has a hard time following your instructions, things
obvious to you might not be obvious when trying to reproduce the issues) I
have left you space below to include your 10-20 steps to reproduce the
problem:

1. Old Ipod with occasional freezeup problem was replaced with new one 
after an email backup was done in My Time settings. 
2. PC backup file would show up in Ipod mail only once after many tries.
3. When the link to the backup was pressed the message of invalid URL 
shows up.

What is the expected output? What do you see instead?
Above error message
Is this running on an iPhone, iPhone 3G or iTouch?
iTouch
What version of the iPhone/iTouch are you using (from the home screen go to
Settings->General->About->Version)  it will be something like 2.1, 2.2,
2.2.1?
3.1.2
What version of MyTime are you running? (look for this in
MyTime->More->Settings->MyTime Version)
2.5
Your issue might need some help reproducing, in MyTime if you go to
More->Settings->Email Backup and email to toopriddy@gmail.com, I would
appreciate it.  I always delete the data after the bug has been reproduced
and fixed.

Please provide any additional information below.

Will a reinstall of My Time solve the invalid URL error?

Original issue reported on code.google.com by rfhe...@gmail.com on 3 Dec 2009 at 7:31

GoogleCodeExporter commented 9 years ago 
sorry for the problems, 
A reinstall will not help.

Just a few questions for more details:
You mentioned the "2. PC backup file would show up in Ipod mail only once after 
many
tries."  
What email carrier are you using? you are emailing yourself usually and will 
have to
wait on your email carrier to send the email to you, when you tried multiple 
times
did you end up with multiple emails eventually?
In the email on your iPod, does it have a button at the bottom asking you if 
you want
to download the rest of the email? (if it does press that and then click on the 
link).

forward me the email backup (I dont think I can do anything to fix it, but I 
can see
what the deal is with the corruption)

Comcast is notorious for corrupting email data, especially for the way mytime is
storing your backup data in a link.

after answering the above questions take a look at the instructions at
http://code.google.com/p/mytime/wiki/iTunesBackup and see if you can retrieve a
backup from

Original comment by toopri...@gmail.com on 3 Dec 2009 at 8:40

GoogleCodeExporter commented 9 years ago 
I am using Comcast mail and having all messages sent to Microsoft Outlook 
rather 
than using Comcast mail. I did not end up with multiple My Time backup data 
files. 
Any other messages could be sent to my Comcast address and end up on my Ipod 
but not 
the My Time backup. The one that did show up on my Ipod mail was the one that 
produced the "My Time opened with an invalid URL" message and the there was no 
button to download the rest of the email. I have tried 3 new Ipods because the 
first 
two would freeze up with a black screen and I would have to do a hard reset to 
get 
it to turn on and the third one is doing the same thing. Is this part of the 
problem 
or unrelated? I did not have the backup problem when I went from Ipod number 1 
to 2 
only the third one. I did a print backup and rekeyed all my call data onto Ipod 
#3.
I will try to foward from my Ipod the My Time Application Data Backup that 
creates 
the Invalid URL mesage. Thanks,
Ray Hegel

Original comment by rfhe...@gmail.com on 8 Dec 2009 at 1:30

GoogleCodeExporter commented 9 years ago 
to summarise what has been going on in the email thread, This is an issue when 
you
FORWARD an email to your iphone account.  Most email clients corrupt the email 
backup
when you forward emails from them.

You MUST open the original email that you sent/received from your iphone's email
program.  I will be adding this to the FAQ section, I get this question alot.

also we discovered that the iPod was having problems with the case he was 
using, it
had magnets in it, and every time he put the ipod in the case it turned off. He 
has
since then taken the magnets out of the case or stopped using them and has not 
seen
the problem sense then

Original comment by toopri...@gmail.com on 24 Dec 2009 at 3:56