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Widgets not displaying information #862

Closed MarkoKupresanin closed 2 years ago

MarkoKupresanin commented 2 years ago

Expected Behavior

Widgets under the top.gg/api/widget endpoint display the server count and/or upvote count and/or owner.

Observed Behavior

The widget either does not load at all, or displays an error message saying something went wrong.

Applicable Links or Attachments

A widget from my bot Image of the error message Large ver. Image of the error message Small owner ver. Image of the error message Large server ver. Image of the error message Large upvote ver. GitHub proof of error

Steps to Reproduce

  1. Grab any of the widget links (Markdown or HTML5) provided at https://top.gg/bot//widgets
  2. Paste the code into a markdown or HTML file.
  3. The error message in the image provided above will show up

Web Browser and Version

Chromium 96.0.4664.110

Operating System and Version

MacOSX Monterey 12.0.1

Screen Resolution

5120 × 2880

Additional Information/Comments

I'm not sure whether the api endpoint is sending back a 404, but the issue has been present to me for around 2 months. I tried looking for another issue about this and I did not find one, forgive me if this has already been brought to the development teams attention. (If I could improve on submitting issues please let me know because I have not made many before.)

Hopefuls commented 2 years ago

This is mostly caused by your bot not having a valid avatar on the site. Try refreshing data and waiting 30 minutes to an hour.

MarkoKupresanin commented 2 years ago

Thank you for the quick and clear response. I've tried this and it now works.