Closed sdgun closed 2 years ago
@sdgun I wonder if you used Google calendar to schedule this meeting or no calendar?
@sdgun the interview looks scheduled now, maybe it just took a bit longer to complete scheduling, could you please check your inbox one more time if you got the email?
@maxceem Tried with google calender, but I see the interview in scheduled status and emails received after 1.5 hours of scheduling though. I tried scheduling now and it seems to be working now.
Closing since this issue is not recreated anymore
Just for the reference. Here is the timing in log:
2021-12-22T05:54:57.550Z
- the interview was scheduled by Customer2021-12-22T05:55:00.159Z
- interview invitation was sent (InterviewEventHandler sendInterviewInvitationNotifications
)
And only after more than an hour:2021-12-22T07:07:56.208Z
- got reminder webhook that time was selected (partiallyUpdateInterviewByWebhook
)2021-12-22T07:08:00.639Z
- send confirmation emails to guest and hostThis delay was caused by the time when Nylas sent events to our API.
@sdgun just in case, after you choose time for this interview and email didn't come. Did you try selecting time again one more time somehow for the same interview?
@maxceem Yes, I scheduled another interview after some time to check.
@sdgun to be clear, did you schedule a new interview using customer user? Or did you try to choose time again using Job Candidate user for the same interview?
@maxceem I scheduled a new interview using customer user
Steps When the JC schedules the interview using the link sent in the email, the interview is not getting scheduled and no emails on interview are received
https://user-images.githubusercontent.com/4592712/147044288-2e7d5448-7996-4267-b9e4-9eafa43d332c.mp4