topcoderinc / cab

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Speed of support response #19

Closed hokienick closed 7 years ago

hokienick commented 7 years ago

Need a faster response on problems from support. It takes even 2-4 weeks for to get a solution.

hokienick commented 7 years ago

Topcoder is now using a new system called Zendesk that assists the Support Team and allows them to respond much quicker.