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User Profile Saving Error #5

Closed joshuarusso closed 9 years ago

joshuarusso commented 10 years ago

Expected Action: user filed in all info, should be able to save profile

What Happened: system gave error to fill in first name, last name, and phone number - even though all was filled in. User could not save.

screenshot 2014-10-31 12 59 57

ghost commented 10 years ago

I am unable to reproduce this error. Can you go through the steps that led to this error, e.g. signed in via Josh's account and then clicked "+User"?

joshuarusso commented 10 years ago

Signed in via Google Apps at William@topscholars.org. Was brought immediately to this page - and then couldn't get out it.

ghost commented 10 years ago

I tried creating users various ways, including Google SIgnIn, but I still can't reproduce the error. Can you assign me a topscholars.org email to test? That's one thing I have not tested. We can also have a phone call to go over it while I monitor the logs. Let me know what you prefer.

joshuarusso commented 10 years ago

Ok - created you a TS Google Account.

User: art@topscholars.org PW: Knowledge4 (feel free to change)

You can login here: http://google.com/a/topscholars.org.

Let me know if anything else.

ghost commented 10 years ago

I still can't reproduce this error, though I did fix an infinite loop bug having to do with the form requirements. I think the discrepancy has to do with the browsers we are using. Can you try testing it again?

joshuarusso commented 10 years ago

Sure. He was using Firefox - latest version - if that helps. Will have him try saving his info again today.

Joshua Russo | Top Scholars | +66-2-714-3033 www.topscholars.orghttp://www.topscholars.org/ | @topscholarsbkkhttp://www.twitter.com/topscholarsbkk

On Nov 3, 2014, at 8:33 AM, artitw notifications@github.com<mailto:notifications@github.com> wrote:

I still can't reproduce this error, though I did fix an infinite loop bug having to do with the form requirements. I think the discrepancy has to do with the browsers we are using. Can you try testing it again?

— Reply to this email directly or view it on GitHubhttps://github.com/writability/tasks/issues/5#issuecomment-61433288.

joshuarusso commented 10 years ago

Begin forwarded message:

From: William Putnam William@topscholars.org<mailto:William@topscholars.org> To: Joshua Russo Joshua@topscholars.org<mailto:Joshua@topscholars.org> Subject: RE: Reload User Data - TS System Date: November 3, 2014 at 10:59:42 AM GMT+7

Hey Josh,

I am still unable to save my user data. I am able to log in through my Top Scholars Google account and type in my user data, but it will not save. I have attached a new screenshot. Sorry for the inconvenience.

Best regards,

Will

[cid:A61F2092-5C73-480D-83C8-F45605EDB796@topscholars.local]

Joshua Russo | Top Scholars | +66-2-714-3033 www.topscholars.orghttp://www.topscholars.org/ | @topscholarsbkkhttp://www.twitter.com/topscholarsbkk

On Nov 3, 2014, at 9:57 AM, Joshua Russo joshua@topscholars.org<mailto:joshua@topscholars.org> wrote:

Sure. He was using Firefox - latest version - if that helps. Will have him try saving his info again today.

Joshua Russo | Top Scholars | +66-2-714-3033 www.topscholars.orghttp://www.topscholars.org/ | @topscholarsbkkhttp://www.twitter.com/topscholarsbkk

On Nov 3, 2014, at 8:33 AM, artitw notifications@github.com<mailto:notifications@github.com> wrote:

I still can't reproduce this error, though I did fix an infinite loop bug having to do with the form requirements. I think the discrepancy has to do with the browsers we are using. Can you try testing it again?

— Reply to this email directly or view it on GitHubhttps://github.com/writability/tasks/issues/5#issuecomment-61433288.

joshuarusso commented 10 years ago

Ok. Seems he had another user with the same name in the system linked to his personal Gmail. Perhaps this was causing the issue.

I've delete that user and asked him to re-sign up. Will let you know what happens.

ghost commented 10 years ago

The system is supposed to tell him that the name already exists. I will look into why that didn't happen.