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topspin / topspin-wordpress

Topspin's Wordpress Integration
http://www.topspinmedia.com/
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Wordpress Checkout Flow Bug #17

Closed caseydriessenwebadmin closed 13 years ago

caseydriessenwebadmin commented 13 years ago

Hello,

I've recently been using the Wordpress plugin to integrate my Topspin store with my official website and encountered an issue.

Here's the beta test page for my upcoming store which I will refer to when describing the issue.

http://caseydriessen.com/topspinstore/trial/

If you click on a product picture, or product title, for more information, the screen grays, no popup window appears, and gives the illusion of being broken or frozen. While still gray, if you scroll down the page, you will see the popup window has actually popped up but is just hidden.

Since this is part of the customer checkout flow, I can not make this new store public until the issue is resolved. The popup DOES work in the correct spot, ie. over the visible window, if you were to just click the BUY button from the screen showing all products. Please fix the links from the product image and title link to appear in the same place.

Thanks.

ghost commented 13 years ago

There appears to be some kind of conflict with the ColorBox being used and the way your site is coded. For some reason the colorbox is calculating the top in a very odd way. we'll look into it in future versions, however in all of our production and testing environments, we've not seen this error. Your best bet is to install it over on a test site that's using the standard wordpress theme. If it works there but doesn't on your custom wordpress site theme, you'll need to look through your custom theme to determine where the conflict might be.

caseydriessenwebadmin commented 13 years ago

"This issue has been resolved. For reference the fix was to modify the doctype in the WordPress theme as documented here: http://colorpowered.com/colorbox/#doctype"