topspin plugin fails to retrieve album art (cron issue?)

[JeffMusgrave]

on version 4.0.4, it was displaying the album art fine up until some time today (so it seems like it was fine for a few days to a week). I had this exact same issue with the previous version of the plugin ( v3). Is this another wp-cron issue? In the plugin settings page I also notice it isn't able to retrieve my topspin artist image.

the website I am using this on is at: www.audiograft.ca

if you scroll down you'll see a couple items being sold there.

any help would be greatly appreciated!

[ghost]

Hi @jargonfilter , can you check your uploads folder permissions and ownership?

[JeffMusgrave]

its set to 755. should it be 777?

[ghost]

Those should be fine.

Can you email us at dev@theuprisingcreative.com with your WordPress credentials so we can take a look at it?

Thanks

[ghost]

Fixed.

[slavallee]

I just updated the plugin, and it's not fixed for me. So, what now? I had the same issue as jargonfilter....it was working fine, and then the images just stopped loading.

Thanks.

[slavallee]

Hey, the path to the image that the plugin is generating is incorrect. It is looking in the current month folder (/2013/1) instead of where the image actually is (/2012/12).

Can we get a fix for this?

Thanks.

[ghost]

Hi @slavallee , can you send us the URL of your website to dev@theuprisingcreative.com so we can take a look into your case?

[Iva83]

The same issue occurred for us as well, I had to manually re-cache after the update.

[ghost]

Since we haven't received any additional feedback on this bug since that latest patch, I'm going to close this issue. Please create a new issue if it still persists.