Open SidewaysNic opened 11 years ago
briantmoore
commented
11 years ago The wordpress plugin isn't recognizing backorder caps. Move your inventory from 'backorder cap' to 'in stock qty' and you'll be set. Your fulfiller can assist with this if you're unable to edit the inventory yourself.
SidewaysNic
commented
11 years ago Thanks Brian! We had no idea.
On Mar 27, 2013, at 11:42 AM, Brian Moore wrote:
The wordpress plugin isn't recognizing backorder caps. Move your inventory from 'backorder cap' to 'in stock qty' and you'll be set. Your fulfiller can assist with this if you're unable to edit the inventory yourself.
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Nicole Poulos SIDEWAYS MEDIA 7906 Santa Monica Suite 219 West Hollywood, Ca 90046 (323) 315 - 0393 (office) (310) 908-3812 (mobile) nicole@sideways-media.com
AIM & Skype: SidewaysNic Twitter: @Sidewaysmedia
Hi There! We've had this same problem before with the inventory syncing. There are items that are coming up as being sold out, although the inventory has been synced. We have re-published all the spins, re-synced the inventory and each offer in the plug in, and then re-synced the database cache numerous times but the products are still coming up as being sold out. The products are associated to the "sale" store and are all tagged as sale. When we preview each item individually it comes up as being instock but on the store page is comes up as sold out. Screen shots are attached.