Wordpress 3.5.1
Official Topspin WordPress Plugin 4.0.9.1
When clicking the 'Sync Offers' button to cache the offers, it hangs for a while then gives a 500 Internal Server Error. Afterwards, it still says "Last Cached: Never".
The 'Sync Artists' and 'Sync Products' buttons work as expected.
Note that the max_execution_time in php.ini is set to 2 mins, and it doesn't hang for as long as that, so I don't believe PHP is timing out.
This problem is only occurring on my production server (MediaTemple dv 4.0). I have installed the plugin on my dev server (WAMP) and it works correctly.
I have tried installing the plugin on my production server both on my existing site (WP 3.5.1) and on a completely fresh installation of Wordpress 3.5.1. The problem occurs in both cases.
After attempting to sync the offers, if I check the 'View Offers' page, some, but not all, of the offers are displayed, suggesting that it is managing to pull in at least some of the data. A timeout of some kind?
Wordpress 3.5.1 Official Topspin WordPress Plugin 4.0.9.1
When clicking the 'Sync Offers' button to cache the offers, it hangs for a while then gives a 500 Internal Server Error. Afterwards, it still says "Last Cached: Never".
The 'Sync Artists' and 'Sync Products' buttons work as expected.
Note that the max_execution_time in php.ini is set to 2 mins, and it doesn't hang for as long as that, so I don't believe PHP is timing out.
This problem is only occurring on my production server (MediaTemple dv 4.0). I have installed the plugin on my dev server (WAMP) and it works correctly.
I have tried installing the plugin on my production server both on my existing site (WP 3.5.1) and on a completely fresh installation of Wordpress 3.5.1. The problem occurs in both cases.
After attempting to sync the offers, if I check the 'View Offers' page, some, but not all, of the offers are displayed, suggesting that it is managing to pull in at least some of the data. A timeout of some kind?
Any help would be appreciated.