[Documentation] How to setup an additional account

fuzeman commented 9 years ago

How to setup an additional account

1. Login to the configuration interface

1a. Open http://trakt-for-plex.github.io/configuration

1b. Login with your plex.tv account credentials

2. Connect to your server

2a. Select your server

3. Create an account

3a. Open the "Accounts" configuration page (http://trakt-for-plex.github.io/configuration/#/configuration/accounts)

3b. Create a new account

3c. Authenticate the account

(visit https://trakt.tv/pin/478 for an authentication pin for your trakt.tv account)

4. Setup rules

4a. Open the "Rules" configuration page (http://trakt-for-plex.github.io/configuration/#/configuration/rules)

4b. Adjust the activity rules to automatically map plex users to their trakt.tv account

5. Adjust global filters

5a Open the plugin preferences in Plex/Web

5b. Reset your global filters to allow activity from other users

Happy to answer any questions below, let me know if you find any bugs :smiley:

almostserious commented 8 years ago

@fuzeman Thanks for the reply. Indeed, the scrobbling works. However, it will not sync the watched status from Trakt to the Plex Account. Also if i manually select watched status in Plex, it wlll not sync to trakt. I had the feeling this worked previously when i used only 1 account. Can you comment if this is by design?

mbnn commented 8 years ago

Would it be possible to delete servers not in use anymore on http://trakt-for-plex.github.io/configuration/ ? :)

fuzeman commented 8 years ago

@almostserious Sorry for the slow response, must of missed your comment.

I had the feeling this worked previously when i used only 1 account. Can you comment if this is by design?

Yeah, you can have multiple Plex accounts scrobble back to one Trakt.tv account, but currently you can't synchronize multiple Plex accounts to a single Trakt.tv account (e.g. update account with past history, manually updated watched states, etc..).

Switching back to one Plex account would probably be the best solution currently.

@mbnn Have you tried deleting the servers from https://app.plex.tv/web/app#!/settings/devices? that should remove them from the connect screen as well.

ACiDGRiM commented 8 years ago

Not being to sync multiple Plex accounts to 1 trakt account is a little disappointing.

I am glad that the people I've shared my library with don't effect my watched status, however for ease of management I've enabled deleting media from plex with my main account and I have a secondary account I put in my livingroom that has view only incase a friend/family member is poking around where they shouldn't.

scrobbling is on multiple accounts to trakt is acceptable, however the history, manual watched status is sorely missed.

Great app by the way, I couldn't possibly make something like this but I guess it's human nature to complain about the softness of our bed.

magicdude4eva commented 7 years ago

Agree. We have a PlexServer where both my wife and I watch content separately. We also have a XBMC device which has the same content where we watch content together. Ideally all our history should be synced - i.e. multiple Plex accounts syncing to one trakt account.

mbnn commented 7 years ago

With this configuration io webpage, is it still necessary on the plugin page itself to fill in the: Authentication PIN (visit https://trakt.tv/pin/478)? Or is that only necessary when using your own account purely?

fuzeman commented 7 years ago

FYI, will be starting planning/development of a big syncing overhaul later this month. There will be more details available on the main issue tracker soon :smiley:

@mbnn

With this configuration io webpage, is it still necessary on the plugin page itself to fill in the: Authentication PIN (visit https://trakt.tv/pin/478)? Or is that only necessary when using your own account purely?

No, it's just an alternative method of authentication without requiring the configuration site.

Settings in the Plex/Web dialog are synchronized back to the plugin database, both configuration methods can be used interchangeably.

supremacy2k commented 7 years ago

Got a conundrum.

1 Plex server. 2 plex.tv users. 2 trakt.tv users.

1st user (me), login to trakt and plex just fine. 2nd user (my brother) login to trakt just fine, but fails to save login details for plex. (it connects, just wont save it)

I need to sync my watched status to my trakt account, and his watched status to his trakt account. Any advice?

Oh, and I can't remove accounts, on the accounts page under configuration.

fuzeman commented 7 years ago

@supremacy2k Which version of the plugin are you using? (displayed in Channels -> Trakt.tv -> About)

How are you authenticating the second Plex account? switching to "Home" mode in the Plex authentication pane may provide better results.

supremacy2k commented 7 years ago

@fuzeman I was using latest. I tried with token, i tried with plain login.

As i said, loggin in was not the issue, getting the plugin to actually save it, was.

I never got a green V mark, and whenever i clicked save, it would reset, requiring me to login again. I ended up removing the plugin.

Sorry.

Queo85 commented 7 years ago

Hi guys,

first of all let me thank fuzeman for this plug in. Amazing.

I'm trying to set up the accounts and rules but still haven't figure out how to do it.

I have 1 server (let's call it QueoServer), I then have 3 users on Plex (GirlfriendQueo, Queo, & Sister) and 2 Trakt accounts (Queo & Sister).

What I'm trying to match is:

The users GirlfriendQueo & Queo (on Plex) to sync with the Queo (Trakt) account
Sister (Plex) to sync with Sister (Trakt) account.

Could someone help me figure out how to do this, please?

Kind regards, Queo

intel352 commented 7 years ago

@fuzeman As the interface and best practices here aren't 100% clear to a lot of users it seems, perhaps it would be worthwhile to put together various scenarios in a wiki page, the configuration required for each scenario to function?

SJ50 commented 7 years ago

@supremacy2k @fuzeman make sure user has access to particular server. yesterday I was pulling out my hair with same issue could not get green tick for second user, turns out that I have not granted access to particular server ( I have 3 server) to the second user. @Queo85 at this moment only each plex user to each Trackt account possible. At this multiple plex user to one trackt or on plex user to multiple trackt account is not possible.

Ashkaan commented 7 years ago

Can anyone help me make a User Rule for a Managed User? None of my Managed Users are available as choices.

Ashkaan commented 7 years ago

I've also tried setting the Authentication user to my Managed User and Trakt to my Trakt account and then only have the "Map" rule. Still not working.

sixhoursago commented 6 years ago

When I attempt to setup User Rules, not all accounts are appearing in the "Name" drop-down list. Does anyone know why this is, or how to correct it?

Ashkaan commented 6 years ago

It's a known bug. I don't think anyone is actively working on it. I have the same problem too.

sixhoursago commented 6 years ago

@Ashkaan Ahh gotcha. Wasn't sure we were describing the same thing. Curiously, it works as expected on my other servers.

Ashkaan commented 6 years ago

Interesting. What's different about the setup that you're reporting and the working ones?

sixhoursago commented 6 years ago

@Ashkaan Unfortunately nothing, as far as I can determine. It's all running in Docker on identical hosts.

sixhoursago commented 6 years ago

@Ashkaan This issue unfucked itself in time. Some time after doing absolutely nothing about it, I found the User Rules lists to be populated as they should be.

Ashkaan commented 6 years ago

Mine is still quite messed up. It scrobbles new things, but it doesn't send my collection or old watched things.

uberchic commented 6 years ago

I'm very new to this and i got the Trakt plugin to work for my PLEX account. If i want to setup my subsequent users, do they need to setup their own Trakt accounts which i then input? I want each user to keep track of their own watch/unwatched status and not have all users synced.

sixhoursago commented 6 years ago

@uberchic Yes they'll need to sign up for Trakt and you'll have to be communicating with them in real-time as you add their accounts to the Trakt for Plex plugin so that the verification codes can be entered as needed.

But if you want them to keep track of their own watch/unwatched status, then you're already done. Don't bother to connect their accounts at all.

shaddowlink commented 6 years ago

If I want my friends in Plex, who I share libaries with, be able to sync with their trakt account, do I have to login on the configuration page into their plex accounts and put in their trakt pin (as the server owner) or is there a way they can fill it in themselves? Just connecting to the config page gives them "unknown Error" If I allow plugins for their user, if I disable plugins for them they get "Error 401".

murphy52589 commented 6 years ago

I know this is way late to the party but I am stuck. I personally don't use trakt, but my friend who uses my plex server does. So I installed the plugin, followed the settings above, and his viewings still don't scrobble to trakt. I have it set to map to any and his trakt user name is the same as his plex username. We even tried with his trakt pin and it wouldn't sync. Any ideas?