dannydickson
commented
1 year ago I'm having the same issue.
Things I tried:
- logging out of HBO and back in
- Logging out of Trakt Universal Tracking extension and back in
- Removing the Chrome extension and reinstalling
- Manually reducing the sync history number up to 5000 (then stepping down all the way to 365 days)
- Chrome extension and Firefox extension (same issue in both)
My guess is a limit with the API they're using to scrape HBO (because HBO doesn't appear to have a public API), but that's just a guess.
Also, it could just be a limit with HBO - I tried finding my HBO watch history in my browser (similar to how you can in Netflix) but was unable to find this. It's possible that HBO only keeps your last 30 days of history (which is about what it showed in my watch history in the Trakt Universal Tracking extension). I couldn't find the data in the HBO web app, so perhaps they don't actually track/store data beyond that.
Here's a Reddit thread that also seems to suggest that the history is not readily available to peruse even through the HBO site: https://www.reddit.com/r/HBOMAX/comments/k7jxzt/how_do_you_see_watched_history/
I hope this can be addressed by HBO and/or the Universal Tracking dev team moving forward because it was really nice able to get all of my Netflix history from 5+ years back. This saved me a ton of time compared to trying to manually add what I've watched on Netflix. Not to mention it actually synced the dates too, because there's no way I would have remembered when I watched things either.
Edit: add note about this potentially becoming a Known Issue below It seems like this could be added to the "Known Issues" in the readme? There are several open issues showing the same thing.
Extension only finds views made in December 2022. No option to search again, and no change when logging in and out. Firefox browser and extension.