search

trakt / Plex-Trakt-Scrobbler

Add what you are watching on Plex to trakt.tv
1.45k stars 166 forks source link

Automatic scrobbling not working but manual syncing works #476

Open kourosh2 opened 6 years ago

kourosh2 commented 6 years ago

Hi,

I am trying to run Trakt with PlexMediaServer-PlexPass on freeNas. I followed the installation guide and successfully installed Trakt by copying Trakttv.bundle to the appropriate folder. Trakt, now, is shown in the channels in Plex. And I can manually sync everything from my Trakt account. The problem is with auto scrobbling. It does not work. And also every now and then I got an exception error in my messages in Trakt channel in Plex. Attached is my latest log file.

Thank you in advance for helping me.

com.plexapp.plugins.trakttv.log

kourosh2 commented 6 years ago

Any help is much appreciated. Not being able to use Trakt with my new Plex server has basically stopped me from using my PMS.

Thanks

deergod1 commented 6 years ago

Maybe this will help someone.... I learned something interesting tonight. I thought the plug-in was broken (has been working very well for months). But it turned out it was bad data. Somehow I ended up with more than a dozen movies that imported without YEAR in their info.

Digging through the trakttv.log file found here %LOCALAPPDATA%\Plex Media Server\Logs\PMS Plugin Logs\com.plexapp.plugins.trakttv.log

I noticed these lines: 2018-02-03 00:14:33,982 - plugin.sync.core.task.artifacts (279c) : INFO (plugin.sync.core.task.artifacts:1159) - Invalid "title" or "year" attribute on <u'Tinker Bell and the Pirate Fairy' (None)> 2018-02-03 00:14:33,983 - plugin.sync.core.task.artifacts (279c) : INFO (plugin.sync.core.task.artifacts:1159) - Invalid "title" or "year" attribute on <u"101 Dalmatians II: Patch's London Adventure" (None)>

So the plug-in wasn't failing, my movies just had bad data. Refreshing the metadata in Plex on those titles, which clearly did not show the missing date, fixed the problem.

All is well now.

Mongoose69 commented 6 years ago

Another possibility, which happened to me, turned out that my Synology DS213 NAS was no longer powerful enough and the result was it couldn't scrobble, but if I did a sync manually, it was fine I upgraded to a Synology DS216+II and it's running fine, with everything copied over, not re installed :smile: