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trakt / Plex-Trakt-Scrobbler

Add what you are watching on Plex to trakt.tv
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Unable to sync [Unable to retrieve account details from plex.tv] #611

Open arabcoders opened 2 years ago

arabcoders commented 2 years ago

Hello,

Syncing from plex stopped few days ago, while still working in jellyfin. i searched the logs and it seems for reason the plugin is unable to get the plex account.

2021-10-06 14:45:34,284 - plugin.models.m_plex.account     (7fcf495dab38) :  INFO (plugin.models.m_plex.account:118) - Refreshing plex account: <PlexAccount username: u'my-username'>
2021-10-06 14:45:34,798 - plugin.models.m_plex.account     (7fcf495dab38) :  WARNING (plugin.models.m_plex.account:126) - Unable to retrieve account details from plex.tv (status_code: 422)

and this message kept on being repeated every time the server tries to sync.

[17 minutes ago] AccountAuthenticationError: Plex account is missing the server token

things 1 did.

  1. remove every trace of the plugin and reinstall. - failed same issue
  2. disclaim the server and reclaim. - nope same issue
  3. re-authorize the plugin via trakt.tv.
arabcoders commented 2 years ago

I am sorry everyone, i no longer use this plugin, instead i use this tool i created to do so https://github.com/ArabCoders/watchstate it's basic but works for my own needs.

whitaar commented 2 years ago

Wasn't a problem with the plugin, looks like some issues with plex server 1.26. Rolled back to 1.25 and Cornishman's fork is working great.

esdeka commented 2 years ago

See https://github.com/trakt/Plex-Trakt-Scrobbler/issues/622#issuecomment-1107430931

CBarbas commented 2 months ago

Hi, this doesnt seem to work anymore by me after the last PLEX update "Version 4.129.1", I checked the token and its fine but it doesnt seem to update anything to TraktTV.

I will add a completely new series and a movie to PLEX library to see what will happened and if it will not work I think I have to move to "https://github.com/Taxel/PlexTraktSync".

sickyd commented 2 months ago

@CBarbas I also could not get this working again after a recent PMS update. I just switched to PlexTraktSync. Works a treat.