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trakt / script.trakt

Trakt.tv movie and TV show scrobbler for Kodi
GNU General Public License v2.0
318 stars 149 forks source link

Syncing and rating not working. Request failed: "GET /sync/collection/shows" - 423: "Unknown" (Unknown) #545

Closed slickochet closed 3 years ago

slickochet commented 3 years ago

Scrobbling, syncing and rating has been broken on my Win10 version of Kodi. It's version 19 at the minute but has been broken in version 18 too. Trakt plugin is up to date. Logs show the following after getting the list of shows from Kodi. Full log is attached. kodi.log

2021-04-19 19:29:18.276 T:74820 DEBUG <general>: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Getting episode data from Kodi 2021-04-19 19:30:19.564 T:74820 DEBUG <general>: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Getting episode collection/watched/rated from Trakt.tv 2021-04-19 19:30:19.706 T:74820 DEBUG <general>: [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "GET /sync/collection/shows HTTP/1.1" 423 None 2021-04-19 19:30:19.707 T:74820 WARNING <general>: [script.trakt] trakt.interfaces.base: Request failed: "GET /sync/collection/shows" - 423: "Unknown" (Unknown) 2021-04-19 19:30:19.707 T:74820 DEBUG <general>: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Invalid Trakt.tv show list, possible error getting data from Trakt, aborting Trakt.tv collection/watched/rated update. 2021-04-19 19:30:19.708 T:74820 DEBUG <general>: [script.trakt] resources.lib.syncEpisodes: [Episodes Sync] Error getting Trakt.tv collected show list, aborting tv show sync. 2021-04-19 19:30:19.742 T:74820 DEBUG <general>: [script.trakt] resources.lib.sync: [Sync] Finished synchronization with Trakt.tv

razzeee commented 3 years ago

423 means that your user account is locked and you need to reach out to trakt to get it unlocked https://trakt.docs.apiary.io/#introduction/status-codes

slickochet commented 3 years ago

It isn't though. I log in to trakt all the time on the website with the same account.

razzeee commented 3 years ago

As far as I know, the api lock has no affect on the website account.

slickochet commented 3 years ago

Gotcha. I'll get in touch with trakt support about unlocking it. Thanks!