dontpanicgr
commented
6 years ago Pastin here @glezos reply in a mail about user feedback "So, how about we investigate popping up a small NPS score with a nice, big feedback box for now? :)"
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- Users can sumbit feedback via form https://reddit.typeform.com/to/yfZ4nT
- Community forum for feedback and feagture requests https://www.reddit.com/r/beta/
One can notice that although we work in Agile product development cycle there is one phase of the process that we partially (or not) have done effectively and it is user feedback.
What I suggest is to open the discussion on how and why we should start capture users feedback -- especially as an afterwards test and validations mechanism.
I strongly believe that having user response on the completion of a release, a UX change, a hypothesis - will help us define/design/develop better solutions in the future, in less time and we'll have the user as a protagonist in the beginning, middle and the end of the story.
Few diagrams that might help us visualize the product flow
There is an extensive bibliography that refers to the subject for anyone who wants to learn more..
@mikegianno @yiotaz @codegaze ^^ Thumb or comment if you think has a value tbd