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White Label App iOS
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App Rejection Due to Missing App Tracking Transparency Request #9

Open baaguigui opened 3 weeks ago

baaguigui commented 3 weeks ago

Hello,

My app (use White Label App version 1.3.2) was rejected by the App Store because of a missing App Tracking Transparency request on iOS 18.0.1. The Apple review team could not locate the App Tracking Transparency permission request, which should appear before any data is collected that could track users. screencapture-appstoreconnect-apple-apps-1441336810-distribution-reviewsubmissions-details-1e8f12ef-a78a-4809-ba64-abda45318a01-2024-11-01-21_50_06

Please advise if there’s a solution or update expected for this issue.

tpsupport commented 2 weeks ago

Hello,

Thank you for sharing your issue.

We have verified that the necessary file is present in version 1.3.2. The rejection might be due to an incorrectly filled application policy, particularly if you mentioned using certain data but removed App Tracking Transparency with ads.

Please double-check your policy. If everything seems correct, kindly send us a screenshot of the rejection and the application archive to support@travelpayouts.com.

Thank you.