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treehouse / retired2021-ios-issues

Issues for betas of the Treehouse iOS App.
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Error Loading Content #4

Closed ElijahGartin closed 9 years ago

ElijahGartin commented 9 years ago

Experiencing unusual variations in load times. Checked internet connectivity and that doesn't appear to be the issue. After experiencing a few unusually long load times between lessons or getting results from a quiz answer, I received this screen. I have received it now three times.

image1

mwhuss commented 9 years ago

I believe we had some server issues over the last 24hrs. Could you see if it's still occurring today?

ElijahGartin commented 9 years ago

It was working pretty well for about 5 minutes of testing then I received the error again.

Timestamp is MST.

img_0121

mwhuss commented 9 years ago

Is this only happening on quizzes, or code challenges and videos as well?

mwhuss commented 9 years ago

We took a look at the server logs and it looks like those failed calls are never making it to our servers. You're also the only student reporting this issue which leads me to believe it might be network based.

Just in case I've added the HTTP status code to the error alert, so after the next beta/release if it's still happening we can at least see what the server is telling you. If that does happen please re-open this issue.