Treezor model T device shows a completely white screen and doesn't start anymore

trezor / trezor-core

:lock: Don't use this repo, use the new monorepo instead:

https://github.com/trezor/trezor-firmware

GNU General Public License v3.0

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Closed moshemalawach closed 5 years ago

moshemalawach commented 5 years ago

For no reason the device doesn't start anymore when plugged in and displays a fully white screen.

No connection is detected on dmesg either when plugged in.

Any idea of the reason?

tsusanka commented 5 years ago

I believe this is a faulty device. Please contact our support using this form: https://satoshilabs.kayako.com/conversation/new/9

tsusanka commented 5 years ago

Not much we can do on the firmware side here.