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trezor / trezord-go

:smiling_imp: Trezor Communication Daemon (written in Go)
GNU Lesser General Public License v3.0
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trezor bridge not recognized #222

Closed xyz0o closed 3 years ago

xyz0o commented 3 years ago

I am new to Trezor one wallet and setting it up. I have tried installing trezor bridge from its official trezor.io webpage, although installed, when refreshing the page, it doesn't recognize it. I first tried it on win 10 then read that win 10 has problem with this tool, now am trying it on linux mint, still no success. Have tried firefox, Brave and chrome browsers too. what should I do?

prusnak commented 3 years ago

Try different USB cable or different USB port.

xyz0o commented 3 years ago

Try different USB cable or different USB port.

the cable originally came with the device, why would some one sell something that doesn't work!! also when I plug it in, the device itself turns on and the trezor page can recognize and pair with it, so I would say it's not the cable.

prusnak commented 3 years ago

You say the Trezor page can recognize and pair with the device, so what exactly is the problem here?

Please provide screenshot of the problem

xyz0o commented 3 years ago

sorry, maybe I didn't explain well. when I click on the "check for devices" there is "Trezor" and I click connect and it says paired (for some reason I cannot take the screenshot of that pop up window). Screenshot from 2021-02-27 16-28-17 but then when I click on the "trezor bridge" down the page, it doesn't recognize the bridge is already installed Screenshot from 2021-02-27 16-35-33

prusnak commented 3 years ago

If you click "Check for devices" - this will use WebUSB available in Chrome and no bridge is needed in that case, so it might be still possible the bridge is not running.

What system/version do you use? Does it have systemd?

xyz0o commented 3 years ago

I think I got it worked now! I was using Brave browser, now I changed to chrome and it worked.