TrackIR firmware notable to be installed

[GoogleCodeExporter]

What steps will reproduce the problem?
1.iMac 27"
2.OS X 10.9.5
3.Trying to install firmware from ltr_gui in Linuxtrack GUI vol.99.12

What is the expected output? What do you see instead?

What version of the product are you using? On what operating system?
TrackIR 5

Please provide any additional information below.
I have downloaded your MACOSX Package and opened the ltr_gui file. It reports 
the TrackIR device was found but I don't have the firmware installed. When I 
click ok I then get the window for Linuxtrack GUI vol.99.12 showing the tabs 
across the top. When I go to the MISC tab I can install the X-plane plugin but 
not the TrackIR firmware as it is taking me to the Naturalpoint website to 
download one of their firmware.exe files (see attached screenshot). I am also 
not getting a light on the TrackIR device that sits on the top on the monitor 
when plugged into the USB port and when X-plane loads. I'm assuming thats 
because their is no firmware installed

Original issue reported on code.google.com by Gary.Sm...@propertyclub.com.au on 7 Feb 2015 at 12:28

Attachments:

• [Linux example Shot 2015-02-07 at 11.06.27 pm.png](https://storage.googleapis.com/google-code-attachments/linux-track/issue-86/comment-0/Linux example Shot 2015-02-07 at 11.06.27 pm.png)

[GoogleCodeExporter]

Hello,

what you describe is quite normal - without firmware the TrackIR won't work; 
the only thing is, that on the Extractor screen you are supposed to press the 
download button, which will download the firmware and extract the necessary 
bits... If you don't have internet connection, you can download the file 
elsewhere and use the "Extract from installer" button to get it installed.

Kind regards,

Michal

Original comment by f.jo...@email.cz on 7 Feb 2015 at 2:55

[GoogleCodeExporter]

Thanks Michal
My issue is that on a Mac you can't work with a .exe file extension. How do i 
get around that?

Original comment by Gary.Sm...@propertyclub.com.au on 7 Feb 2015 at 3:05

[GoogleCodeExporter]

Don't worry, there is a wine inside the ltr_gui package, which takes care of 
that...

Kind regards,

Michal

Original comment by f.jo...@email.cz on 7 Feb 2015 at 3:38

[GoogleCodeExporter]

Hi Michal
I just wanted to say thank you for your guidance with getting TrackIR to work 
on my iMac. Once I used the Wine in the ltr-gui it solved the .exe installation 
problem. I've tweaked the settings a bit and really happy how this program 
works on an iMac
Regards  Gary

Original comment by Gary.Sm...@propertyclub.com.au on 13 Feb 2015 at 1:43

[GoogleCodeExporter]

Hello Gary,

Thank you for letting me know and I'm glad Linuxtrack is working for you...

I'm going to close this issue; should you encounter any other problem, don't 
hesitate and file a new one...

Kind regards,

Michal

Original comment by f.jo...@email.cz on 13 Feb 2015 at 6:33

• Changed state: Done