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triton14 / outcall

Automatically exported from code.google.com/p/outcall
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Asterisk 1.6 - Outcall oesn't show number, only CID #64

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. I have configured Outcall 1.6 with an Asterisk 1.6

What is the expected output? What do you see instead?

In Outcall popup, I expect a string like: "From CallerNumber (CallerID)" but I 
have instead "From (CallerID)"

What version of the product are you using? On what operating system?
Outcall v1.6; Windows XP Professional, Windows 7 Professional both 32 and 64 
bit.

Please provide any additional information below.

In Asterisk 1.6, in the event "Dial" of AMI, the reported items are

CallerIDNum: Number
CallerIDName: CallerID

but Outcall expected

CallerID: Number
CallerIDName: CallerID

as reported from AMI of Asterisk 1.2 

So Outcall doesn't report the number of the caller. Only the Caller ID.

Original issue reported on code.google.com by nrem...@gmail.com on 18 Oct 2010 at 12:52

GoogleCodeExporter commented 8 years ago 
Exact same issue on my system as well. I am running PBXinaFLASH with Asterisk 
1.6. Following is more details:

What steps will reproduce the problem?
1. Calling internal or from PSTN pop-up only shows name of caller and not 
number.
2. Since there is no number logged, despite showing CLID on Asterisk CLI, 
outcall doesn't pass it to Outlook.
3. Hence, a new contact is asked to be created each time. So, it doesn't pull 
any saved contacts.

What is the expected output? What do you see instead?
Outcall must query outlook for old contacts and match number but it doesn't do 
that. 

What version of the product are you using? On what operating system?
Microsoft Office Outlook 2007
Asterisk 1.4 + FreePBX (PBXinaFLASH)
Windows Vista

Please provide any additional information below.
Since, all our inbound Caller is fine and show up on the SIP phones, it seems 
to me that Outcall is not capable of collecint the CLID number but only CLID 
name portion and hence the problem appears. Checking History by right clicking 
Outcall icon also only contains the CLID name and not the CLID number.

Original comment by bruceb...@gmail.com on 28 Dec 2010 at 6:20

GoogleCodeExporter commented 8 years ago 
Is this project dead? There are SO MANY issues opened and yet not even a single 
response...what a waste of time.

Original comment by bruceb...@gmail.com on 7 Jan 2011 at 6:44