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unable to pull plex #17066

Closed bsdlp closed 10 months ago

bsdlp commented 10 months ago

App Name

plex

Operating System

TrueNAS SCALE 23.10.0'or 23.10.0.1

App Version

1.32.8.7639

Application Events

Failed to pull image "tccr.io/truecharts/plex:v1.32.7.7621@sha256:fd52669459983dbdfd0f888de61cf3bd1bf57f52855af37841ce9795887d5470": rpc error: code = NotFound desc = failed to pull and unpack image "tccr.io/truecharts/plex@sha256:fd52669459983dbdfd0f888de61cf3bd1bf57f52855af37841ce9795887d5470": failed to resolve reference "tccr.io/truecharts/plex@sha256:fd52669459983dbdfd0f888de61cf3bd1bf57f52855af37841ce9795887d5470": tccr.io/truecharts/plex@sha256:fd52669459983dbdfd0f888de61cf3bd1bf57f52855af37841ce9795887d5470: not found

Application Logs

Received 400 response code from '/api/v1/namespaces/ix-plex2/pods/plex2-c9c58dd78-96rv9/log?follow=true×tamps=true&timeoutSeconds=1800&container=plex2&tailLines=500'

Application Configuration

not changed

Describe the bug

after upgrading, unable to pull the image version specified

To Reproduce

select app, upgrade all selected

Expected Behavior

can pull the image specified

Screenshots

Screenshot 2024-01-09 at 15 51 17

Additional Context

n/a

I've read and agree with the following

kqmaverick commented 10 months ago

TrueCharts no longer mirrors images. Refresh catalog and update. For help visit discord #scale-apps

bsdlp commented 10 months ago

ok sounds good. for posterity's sake it looks like the path forward is to delete and reinstall the app. hopefully everyone has their app config on a host mount :)

kqmaverick commented 10 months ago

Reinstall should not have been needed.

bsdlp commented 10 months ago

yeah i dont think a reinstall should have been required as well, but there was no other way to get the image url updated. the repository was updated to latest and yet the image url was somehow configured to use the mirror

PrivatePuffin commented 10 months ago

yeah i dont think a reinstall should have been required as well, but there was no other way to get the image url updated. the repository was updated to latest and yet the image url was somehow configured to use the mirror

This is completely and utterly untrue. The image and complete deployment are force updated on every update or edit. There is literally no way this can happen.

Most likely you didn't hard refresh (ctrl+f5) after update, which is required to refresh the SCALE GUI. NEVER believe the SCALE GUI.

truecharts-admin commented 5 days ago

This issue is locked to prevent necro-posting on closed issues. Please create a new issue or contact staff on discord of the problem persists