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PLEX could not connect to plex.tv. Fresh install no claim possible. #8081

Closed bacounis closed 1 year ago

bacounis commented 1 year ago

App Name

Plex

SCALE Version

22.12.2

App Version

1.31.1.673_13.0.7

Application Events

2023-04-17 22:18:41
Add eth0 [172.16.3.60/16] from ix-net
2023-04-17 22:18:41
Container image "tccr.io/truecharts/plex:1.31.1.6733@sha256:42dd9f5ec75e8ef482dbdde02f2f8703454cf26ae0c888231165d4b7439ead22" already present on machine
2023-04-17 22:18:41
Created container plex
2023-04-17 22:18:41
Started container plex
2023-04-17 22:18:41
Updated LoadBalancer with new IPs: [] -> [192.168.10.xxx]
2023-04-17 22:18:40
Job completed
2023-04-17 22:18:40
Ensuring load balancer
2023-04-17 22:18:40
Applied LoadBalancer DaemonSet kube-system/svclb-plex-4ef01baa
2023-04-17 22:18:40
Scaled up replica set plex-8bf9f9b96 to 1
2023-04-17 22:18:40
Created pod: plex-8bf9f9b96-lqf4v
2023-04-17 22:18:40
Successfully assigned ix-plex/plex-8bf9f9b96-lqf4v to ix-truenas
2023-04-17 22:18:30
Started container plex-autopermissions
2023-04-17 22:18:25
Created container plex-autopermissions
2023-04-17 22:18:21
Add eth0 [172.16.3.59/16] from ix-net
2023-04-17 22:18:21
Container image "tccr.io/truecharts/alpine:3.17.2@sha256:2bd8913d46815053416e28f572a5ffb2c5e6cd8bafcc521497497583a21033b4" already present on machine
2023-04-17 22:18:13
Job completed
2023-04-17 22:18:13
Created pod: plex-autopermissions-6796t
2023-04-17 22:18:13
Successfully assigned ix-plex/plex-autopermissions-6796t to ix-truenas
2023-04-17 22:18:04
Created container plex-manifests
2023-04-17 22:18:04
Started container plex-manifests
2023-04-17 22:17:59
Add eth0 [172.16.3.58/16] from ix-net
2023-04-17 22:17:59
Container image "tccr.io/truecharts/kubectl:v1.26.0@sha256:6bef58bf5b7850021884cf6ea2f32333cbfcd99be79d1fff0d6e5ced1ac044b4" already present on machine
2023-04-17 22:17:58
Created pod: plex-manifests-kmlvd
2023-04-17 22:17:58
Successfully assigned ix-plex/plex-manifests-kmlvd to ix-truenas
2023-04-17 22:17:45
Deleting load balancer
2023-04-17 22:17:45
Deleted LoadBalancer DaemonSet kube-system/svclb-plex-0805b433
2023-04-17 22:17:45
Deleted load balancer
2023-04-17 22:17:45
Scaled down replica set plex-8d58cfd59 to 0 from 1
2023-04-17 22:17:45
Deleted pod: plex-8d58cfd59-8f72m
2023-04-17 22:17:45
Stopping container plex

Application Logs

2023-04-17 20:18:41.290322+00:00Attempting to obtain server token from claim token
2023-04-17 20:18:41.307593+00:00% Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
2023-04-17 20:18:41.307643+00:00Dload  Upload   Total   Spent    Left  Speed
2023-04-17 20:18:41.861658+00:000     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
2023-04-17 20:18:41.883589+00:00Plex Media Server preferences updated
2023-04-17 20:18:54.410340+00:00Critical: libusb_init failed

Application Configuration

image

image image

Nothing appends when Claims image

Remote Connection: image

Befor the update 13.0.7 everything was OK with the same settings.

Describe the bug

PLEX could not be join with the server IP outside the network (PLEX.tv)

IP PLEX not set to server IP but POD IP. image

Plex Logs: image

To Reproduce

  1. Fresh Install
  2. New Claim Key set
  3. Start
  4. No connection to PLEX.tv Claim, remote access

Expected Behavior

PLEX should be working inside and outside from home network trough plex.tv, claims of server should work as befor

Screenshots

I really don't what happens here. dig work on the container.

Additional Context

No connection to PLEX.tv. Claims not possible anymore. Deployment seams to work/start.

I've read and agree with the following

PrivatePuffin commented 1 year ago

Most likely local network issues. Please file a support ticket with the suppory staff on Discord instead!

truecharts-admin commented 1 year ago

This issue is locked to prevent necro-posting on closed issues. Please create a new issue or contact staff on discord of the problem persists