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Channels-DVR not installing Chrome #9336

Closed kylemazur closed 1 year ago

kylemazur commented 1 year ago

App Name

Channels-DVR

SCALE Version

22.12.2

App Version

2.0.0

Application Events

2023-06-02 12:54:34
Startup probe failed: Get "http://172.16.58.60:8089/": dial tcp 172.16.58.60:8089: connect: connection refused
2023-06-02 12:54:23
Created container channels-dvr
2023-06-02 12:54:23
Started container channels-dvr
2023-06-02 12:54:21
Successfully pulled image "tccr.io/truecharts/channels-dvr-tve:latest@sha256:7e0130ad244e07f3714edadecdcc8711d9d3c11eac8409705b5c6aa8e108ca7e" in 1.388102912s
2023-06-02 12:54:20
Add eth0 [172.16.58.60/16] from ix-net
2023-06-02 12:54:20
Pulling image "tccr.io/truecharts/channels-dvr-tve:latest@sha256:7e0130ad244e07f3714edadecdcc8711d9d3c11eac8409705b5c6aa8e108ca7e"
2023-06-02 12:54:18
Successfully assigned ix-channels-dvr/channels-dvr-fccfc975d-gc5qh to ix-truenas
2023-06-02 12:54:17
Updated LoadBalancer with new IPs: [] -> [192.168.73.173]
2023-06-02 12:54:15
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims. preemption: 0/1 nodes are available: 1 Preemption is not helpful for scheduling.
2023-06-02 12:54:15
Successfully provisioned volume pvc-d155bd57-ab1f-4f1f-866a-61e44e53bde9
2023-06-02 12:54:12
Job completed
2023-06-02 12:54:12
External provisioner is provisioning volume for claim "ix-channels-dvr/channels-dvr-config"
2023-06-02 12:54:12
Ensuring load balancer
2023-06-02 12:54:12
waiting for a volume to be created, either by external provisioner "zfs.csi.openebs.io" or manually created by system administrator
2023-06-02 12:54:12
Applied LoadBalancer DaemonSet kube-system/svclb-channels-dvr-ce39318a
2023-06-02 12:54:12
Scaled up replica set channels-dvr-fccfc975d to 1
2023-06-02 12:54:12
Created pod: channels-dvr-fccfc975d-gc5qh
2023-06-02 12:54:12
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims. preemption: 0/1 nodes are available: 1 Preemption is not helpful for scheduling.
2023-06-02 12:54:04
Created container channels-dvr-manifests
2023-06-02 12:54:04
Started container channels-dvr-manifests
2023-06-02 12:54:03
Add eth0 [172.16.58.58/16] from ix-net
2023-06-02 12:54:03
Container image "tccr.io/truecharts/kubectl:v1.26.0@sha256:323ab7aa3e7ce84c024df79d0f364282c1135499298f54be2ade46508a116c4b" already present on machine
2023-06-02 12:54:02
Created pod: channels-dvr-manifests-4lhhp
2023-06-02 12:54:02
Successfully assigned ix-channels-dvr/channels-dvr-manifests-4lhhp to ix-truenas

Application Logs

Application Name:channels-dvrPod Name:channels-dvr-fccfc975d-gc5qhContainer Name:channels-dvr
2023-06-02 16:54:23.414160+00:00Installing Channels DVR..
2023-06-02 16:54:36.146819+00:00Downloading Channels DVR 2023.05.19.2045 (linux-x86_64) to //channels-dvr......
2023-06-02 16:54:36.147744+00:00Channels DVR has been downloaded.
2023-06-02 16:54:36.147826+00:00Running Channels DVR..

Application Configuration

Standard config accept I used Channels with TV Everywhere image and adding an external storage. Screenshots below

Screenshot 2023-06-02 at 1 10 59 PM Screenshot 2023-06-02 at 1 10 39 PM

Describe the bug

When loading a TV Everywhere channel it fails on all devices. Channels from HD Homerun work no problem. Sometimes under the Troubleshooting menu in channels it says Chrome is corrupt. Clicking upgrade turns it green but TV Everywhere still fails. I've attempted to reload my Direct TV account and receive the following error. I have had this problem for the last few weeks have uninstalled channels many times and re-installed still having the same issue

image

To Reproduce

  1. Try to open any channel using TV Everywhere

Adding TV Everywhere source:

  1. Select DirectTV
  2. Add username
  3. Add password
  4. Result: image

Expected Behavior

channels should work

Screenshots

several screenshots have been added above

Additional Context

none

I've read and agree with the following

StevenMcElligott commented 1 year ago

@fenichelar is there any way to test this out? Basically without someone who can test this I fear this will just get ignored

fenichelar commented 1 year ago

Try deploying the Channels DVR TVE docker container using a custom-app and see if you can reproduce this issue.

kylemazur commented 1 year ago

Worked fine with the custom app. On Jun 3, 2023 at 6:30 PM -0400, Alec Fenichel @.***>, wrote:

Try deploying the Channels DVR TVE docker container using a custom-app and see if you can reproduce this issue. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: @.***>

fenichelar commented 1 year ago

@kylemazur When you used the truecharts app, did you restore from a backup or setup as new? What about when testing the custom app?

When using the custom app, what was the config? A screenshot will work.

kylemazur commented 1 year ago

When using the Chart I tried both a set up from scratch and a set up from a back up.  When using the custom app I set up off of a back up (I had to rescan direct TV 8 times for all the channels to appear but that always happens)  Here are screenshots from my set up from the custom app

On Jun 3, 2023 at 9:58 PM -0400, Alec Fenichel @.***>, wrote:

@kylemazur When you used the truecharts app, did you restore from a backup or setup as new? What about when testing the custom app? When using the custom app, what was the config? A screenshot will work. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

fenichelar commented 1 year ago

@kylemazur I don't think you can send screenshots via email

kylemazur commented 1 year ago

Attachment-1 Attachment-2 Attachment-3 Attachment-4 Attachment-5 Attachment-6 Attachment

fenichelar commented 1 year ago

@kylemazur I don't see anything in the config that explains why you are seeing different behavior with the chart vs a custom-app.

Can you please launch a new app using the chart, setup from scratch, reproduce the error, and then send all of the .log files located here /channels-dvr/data/*.log.

Please also do the same for the custom app, there won't be an error but perform that same action that caused the error with the chart version.

I want to compare the log files.

kylemazur commented 1 year ago

Custom App.txt True Chart.txt

kylemazur commented 1 year ago

Just wondering if there was any update to this ticket

kylemazur commented 1 year ago

@fenichelar Any updates?

StevenMcElligott commented 1 year ago

Please don't tag people for updates, locking this up, one of us will look into it whenever we get a chance