Cannot change primary PIN

trustcrypto / OnlyKey-App

The OnlyKey App is used for the initial setup and configuration of OnlyKey. Supported on Windows, macOS, Linux, and Chromebook (with Chrome App).

https://docs.crp.to/app.html

Other

105 stars 24 forks source link

Cannot change primary PIN #167

Closed gasull closed 3 years ago

gasull commented 3 years ago

I cannot change the PIN after setting it.

In the OnlyKey app, I go to the Setup tab, click on "Change Primary PIN" button, check "I understand and accept the above risk", and then enter a new PIN in the OnlyKey keypad and click the "Next" button, but nothing happens. If I ignore this and the new PIN a second time, again nothing happens after clicking "Next".

After removing the OnlyKey and inserting it again, I still need to enter the old PIN.

Versions of the app and the firmware:

App v5.3.3 OnlyKey v2.1.1-prodc

onlykey commented 3 years ago

Did you place device in config mode?

gasull commented 3 years ago

I was able to do it now, after trying many times. I actually did it twice, but both times I had to try many times before it worked.

It seems to be very sensitive to the sequence of events:

assigning the OnlyKey device to the Qubes OS VM where I have the OnlyKey app installed
start OnlyKey app
go to Setup
place OnlyKey in config mode
click on Change Primary PIN
click on checkbox
enter new PIN
click Next
reenter new PIN
click Next

I'm not sure if I wrote the sequence in the right order. I believe the setting the OnlyKey in config mode before or after some events above will mess up the process.