Cannot backup, only prints header

trustcrypto / OnlyKey-Firmware

The OnlyKey Firmware runs on the OnlyKey itself and provides the core functionality of OnlyKey.

https://docs.crp.to/firmware.html

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Cannot backup, only prints header #169

Open haplo opened 5 months ago

haplo commented 5 months ago

I hold button 1 for 5 seconds to write a backup, the header gets printed:

-----BEGIN ONLYKEY BACKUP-----

But it hangs after that and never finishes.

I have tried in two different systems, one with Wayland another with Xorg. I also tried on a text console.

OnlyKey is currently at firmware v2.1.2-prodc according to the desktop app.

haplo commented 5 months ago

An update: I was lucky enough to have 2 other OnlyKeys that I could restore previous backups to so I decided to upgrade the firmware of the faulty one.

After upgrading to firmware 3.0.4 the OnlyKey will still not write a backup, same issue.

I will try to reset it to factory and restore a backup, see if that fixes it, but first I need to check that I will not get locked out of anything as this was my main OnlyKey.