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trustcrypto / OnlyKey-Firmware

The OnlyKey Firmware runs on the OnlyKey itself and provides the core functionality of OnlyKey.
https://docs.crp.to/firmware.html
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teensy wont load firmware #83

Closed stgarf closed 5 years ago

stgarf commented 5 years ago

I'm trying to upgrade my onlykey from v0.2-beta.5 to v0.2-beta.6 by following https://docs.crp.to/upgradeguide.html (Upgrading Firmware From Beta6 to Beta7). However the teensy loader complains the hex file is too large. My onlykey is plugged in. I verified by opening the onlykey application and unlocking the onlykey.

onlykey commented 5 years ago

@stgarf That error appears if you don't have the device plugged in before trying to load firmware. You may have to restart teensy loader.

stgarf commented 5 years ago

Sorry maybe wasn’t clear enough. I’ve tried multiple times. My device is fine and is plugged in however teensy loader on macOS High Sierra doesn’t recognize the onlykey—Chrome and chromium-browser both see onlykey just fine.

On Fri, Nov 30, 2018 at 6:57 AM onlykey notifications@github.com wrote:

@stgarf https://github.com/stgarf That error appears if you don't have the device plugged in before trying to load firmware. You may have to restart teensy loader.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/trustcrypto/OnlyKey-Firmware/issues/83#issuecomment-443228536, or mute the thread https://github.com/notifications/unsubscribe-auth/ABnZMpKZAa4PoErYa-SpaD17v9iAb4mCks5u0UdMgaJpZM4Y7dA1 .

onlykey commented 5 years ago

@stgarf I guess I am still not clear, If your browser sees the key then macOS has to see the key too. Can you try again, this is a common issue when the device is not plugged in before trying to use teensy loader.

stgarf commented 5 years ago

Yea, I'm sorry that's no longer the case with maybe the newest version of Teensy loader and the latest available version of macOS High Sierra. The device is definitely plugged in before opening Teensy loader.

The same problem occurs for me on my LTS 18.04 Ubuntu Chromebook Pixel 2013 using the linux version on Teensy loader.

On Fri, Nov 30, 2018 at 12:10 PM onlykey notifications@github.com wrote:

@stgarf https://github.com/stgarf I guess I am still not clear, If your browser sees the key then macOS has to see the key too. Can you try again, this is a common issue when the device is not plugged in before trying to use teensy loader.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/trustcrypto/OnlyKey-Firmware/issues/83#issuecomment-443324937, or mute the thread https://github.com/notifications/unsubscribe-auth/ABnZMn_mrTqWvE2wB0aSjDx0gHs-rwGlks5u0ZCegaJpZM4Y7dA1 .

sheluchin commented 5 years ago

I can confirm the same issue on Ubuntu 18.04.1 LTS. It's definitely plugged in before trying to load the firmware.

14:46:21.358: Teensy Loader 1.40, begin program
14:46:21.383: File "OnlyKey_Beta7_STD_Original.cpp.hex". 143928 bytes, 223% used
14:46:21.383: File contains data beyond chip size, yikes!
14:46:21.383: Listening for remote control on port 3149
14:46:21.383: initialized, showing main window
14:46:47.562: Verbose Info event
onlykey commented 5 years ago

@sheluchin Do you already have Beta 7 firmware loaded? If so then you may have a new OnlyKey model that no longer supports teensy loader. With the new model you load future firmware upgrades through the OnlyKey app - https://docs.crp.to/usersguide.html#loading-onlykey-firmware

stgarf commented 5 years ago

I'm still having the same problem with Teensy loader and I'm on Beta 5 trying to move to Beta 6 so that I can move to Beta 7.

onlykey commented 5 years ago

@stgarf If you have beta 5 or 6 you have the Teensy bootloader. It is a common issue if you search site:pjrc.com "File contains data beyond chip size"

You just go ahead and insert device, load file and bridge the touch points to load the firmware. The Teensy loader has to see the device in order to know what firmware size is supported.

https://forum.pjrc.com/archive/index.php/t-45213.html

Also make sure the green Auto button is selected in Teensy Loader

stgarf commented 5 years ago

Alright thanks! Got Teensy loader working correctly. For whatever reason it doesn't work properly on my Ubuntu machine. I've moved to a Mac and managed to move to Beta 7.

This is probably a separate GitHub issue but now the only problem I've got is that backup that I've taken from Beta 5 is not restoring properly (even after restoring my backup phrase initially). The OnlyKey flashes red when it's in config mode it appears then it seems to reset itself. When I unlock it, it doesn't contain any backed up data.

Should/Can I run a gpg command across the backup file to verify it locally?

On Fri, Dec 21, 2018 at 7:29 AM onlykey notifications@github.com wrote:

@stgarf https://github.com/stgarf If you have beta 5 or 6 you have the Teensy bootloader. It is a common issue if you search site:pjrc.com "File contains data beyond chip size"

You just go ahead and insert device, load file and bridge the touch points to load the firmware. The Teensy loader has to see the device in order to know what firmware size is supported.

https://forum.pjrc.com/archive/index.php/t-45213.html

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/trustcrypto/OnlyKey-Firmware/issues/83#issuecomment-449417928, or mute the thread https://github.com/notifications/unsubscribe-auth/ABnZMu4CkL3HKy_W8Urp6JqK5zV2qPJ7ks5u7P5HgaJpZM4Y7dA1 .

onlykey commented 5 years ago

@stgarf If its flashing red its encountering an error with the restore. The most likely thing is your backup key used for the restore is not the same as the one used for the backup. Keep in mind PGP keys have multiple subkeys.

stgarf commented 5 years ago

Thanks for the guidance here. Firmware updated but the restore will not work regardless 👎 No big problem to set everything back up though.

hacksingh commented 5 years ago

Hi, I am still not able to get pass the teensy uploader v 1.40 and gettingsize error. I am on version v0.2-beta.6. I tried plugging in the key multiple times.

11:14:59.917: Auto Button event 11:14:59.921: Auto mode: enabled 11:16:59.583: Open File event 11:17:01.828: File "OnlyKey_Beta7_IN_TRVL_Color.cpp.hex". 113116 bytes, 175% used 11:17:01.831: File contains data beyond chip size, yikes!

stgarf commented 5 years ago

@hacksingh I got this working by basically ignoring the warning and bridging the two points on the onlykey to flash the firmware. Everything appeared to work correctly for me...

hacksingh commented 5 years ago

bridging the two points on the onlykey to flash the firmware

Thanks for the reply. Can you please elaborate on how to perform this step, "bridging the two points on the onlykey to flash the firmware"?

onlykey commented 5 years ago

@hacksingh https://docs.crp.to/upgradeguide.html