In the growing market of business and technology, demands from clients and pressure of providing faster and seamless services are increasing every day. The business cases and workflows have become too complex.
Therefore, using different applications for a single task has become impossible for these kinds of workflows. Moreover, you cannot afford to switch between windows and applications while performing a task under a strict deadline. Here comes the SugarCRM.
Sugar Asterisk CTI integration integration improves efficiency of your phone communication by giving you more information and more options for each call you make or receive.
Gives you an utterly new experience of effective phone communication right in your Sugar and drives your business processes to advanced standards.
All incoming and outgoing calls are recorded and available for any kind of further analysis Sugar Asterisk Integration or sugar asterisk dialler or Asterisk Sugar provides click to call, call logs, popups, call history. Will provides complete SugarCRM Asterisk Integration solutions.
### Benefits and features:
Incoming calls
Outgoing calls
Click-to-dial
Caller info pop-up window
Processing new incoming phone numbers to contacts, accounts, leads and other modules
Calls are automatically logged and recorded into SugarCRM
Download each call record as a file from SugarCRM
Works perfectly both with landlines (with SIP-functions) and softphones
Integration with IP-PBX Asterisk
Any incoming call is registered in SugarCRM and attached to the history of the corresponding module - even if the user is not logged in
Fully compatible with all standard SugarCRM modules
In the growing market of business and technology, demands from clients and pressure of providing faster and seamless services are increasing every day. The business cases and workflows have become too complex.
Therefore, using different applications for a single task has become impossible for these kinds of workflows. Moreover, you cannot afford to switch between windows and applications while performing a task under a strict deadline. Here comes the SugarCRM.
Sugar Asterisk CTI integration integration improves efficiency of your phone communication by giving you more information and more options for each call you make or receive.
Gives you an utterly new experience of effective phone communication right in your Sugar and drives your business processes to advanced standards.
All incoming and outgoing calls are recorded and available for any kind of further analysis Sugar Asterisk Integration or sugar asterisk dialler or Asterisk Sugar provides click to call, call logs, popups, call history. Will provides complete SugarCRM Asterisk Integration solutions.
### Benefits and features:
Any incoming call is registered in SugarCRM and attached to the history of the corresponding module - even if the user is not logged in
Fully compatible with all standard SugarCRM modules