trustoss / trustoss.github.io

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Phase: Ideation #1

Closed therebelrobot closed 8 years ago

therebelrobot commented 8 years ago

Phase: Ideation

_taken from opensourceway/open-decision-framework_

Steps you can take to be open Questions to ask Common flamewar triggers
Lead with transparency
• Publish a problem statement and possible approaches

• Identify any aspects of the project or decision that cannot be open

• Publish your ideation process

Build diversity of thought + an inclusive environment
• Engage internal customers and stakeholders early on, especially those who may disagree

• Seek out diverse perspectives (geographies, departments, levels)

• Champion collaboration and provide channels for feedback

• Address risks, limitations, and potential cultural impacts, especially with historically controversial issues

Begin to define roles + responsibilities
• What is the potential impact on the organization? On the culture?

• Who do we need to include in planning?

• Whose problem are we trying to solve?

• Who will we need or want help from?

• Who else could be impacted?

• Who has solved a similar problem?

• Who is likely to disagree, dissent, reject, or opt out? Who else may care?
There are a handful of issues that often generate controversy and upset within [Code for San Francisco], including:

• Decisions, policies, or changes that impact associates, such as rewards and wellness programs

• Changes to associates' work environment

• Implementation of proprietary technology

• Use of proprietary formats

• Data privacy and sharing

If your project or decision involves any of these themes, take extra steps to make your process open, inclusive, and transparent.
Key considerations
• Confidentiality, privacy, and regulatory requirements

• Potential to generate controversy

• Impact on [Code for San Francisco]'s culture and future decisions

• Where to publish
therebelrobot commented 8 years ago

So I'm going to be working through the specific portions of this process on this issue, and will update the main OP when the sections have ratification (I would say of at least 2 people for now, this may change going forward).

therebelrobot commented 8 years ago

Problem Statement

Documentation, communication, and release cycles are inconsistent across civic tech projects, leading to project distrust, an inability to partner with government agencies, and eventual project abandonment by the development team. Reignition of said projects takes much longer due to lack of documentation and supporting materials.

Possible approaches

Aspects that cannot (should not) be open

Publish your ideation

way ahead of ya ;)

therebelrobot commented 8 years ago

Questions to consider

therebelrobot commented 8 years ago

Issue moved to trustoss/trustoss-spec #1 via ZenHub.io