Problem using download_scene.py

[EmanuelCastanho]

I am having problems using python download_scene.py --scene=scenes/Gulf.json and I don't know if the problem is because of the installation or my SentinelHub account.

I used Anaconda for the installation:

• I created an anaconda environment with pipenv and proj to be able to run pipenv install.

Then I used the following commands:

• pipenv shell outputs: Launching subshell in virtual environment...
• sentinelhub.config --instance_id xxx outputs: The value of parameter 'instance_id' was updated to 'xxx'
• sentinelhub.config --show outputs: Several parameters
• python download_scene.py --scene=scenes/Gulf.json outputs:

  OSError: dlopen(/.../.venv/lib/python3.8/site-packages/lightgbm/lib_lightgbm.so, 6): Library not loaded: /usr/local/opt/libomp/lib/libomp.dylib
  Referenced from: /.../.venv/lib/python3.8/site-packages/lightgbm/lib_lightgbm.so
  Reason: image not found

Do you know why this error may be appearing? Thank you!

[EmanuelCastanho]

You can delete this issue: The problem was that my SentinelHub trial account is no longer active.