Not seeing Alarm control panel to change modes of Ring via MQTT

[JamieP83]

Describe the Bug

All works great, all devices i have are showing up (34+) however im not seeing the alarm control panel to be able to change the state of the alarm (home/away). The "alarm panel" i do have is for the panic button - but this is not the one im looking for?

Steps to Reproduce

Setup as per instructions

Expected Behavior

An alarm panel to be able to set the mode

Log Output

will post if needed?

Screenshots

Config File

mqtt_url: mqtt://auto_username:auto_password@auto_hostname
mqtt_options: ""
livestream_user: ""
livestream_pass: ""
disarm_code: ""
enable_cameras: true
enable_modes: true
enable_panic: true
branch: addon
debug: ring-*
location_ids: []

Install Type

HA Addon

Version

5.6.2

Operating System

Home Assistant 2023.9.0 - Operating System 10.5

Architecture

rpi64

Machine Details

rpi64

[tsightler]

hmm...this is a super strange one. Are you sure it's not the one you are looking for and just misnamed? I'm thinking maybe an unexpected side effect from the stupid name updates I had to do in v5.6.0 and later due to changes in entity naming in HA. I mean, you can always just rename the device/entity in HA. Full logs would certainly help.

[JamieP83]

Hey Maybe! I do also have a panic button and I don’t see that? How do I grab full logs sorry? The link shown when raising the issue didn’t work

Thanks, Jamie

Sent from my iPhone

On 9 Sep 2023, at 3:21 am, tsightler @.***> wrote:



hmm...this is a super strange one. Are you sure it's not the one you are looking for and just misnamed? I'm thinking maybe an unexpected side effect from the stupid name updates I had to do in v5.6.0 and later due to changes in entity naming in HA. I mean, you can always just rename the device/entity in HA. Full logs would certainly help.

— Reply to this email directly, view it on GitHubhttps://github.com/tsightler/ring-mqtt/issues/728#issuecomment-1712388576, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALSRFJGJXYRNKHMMX5JHPZ3XZPHEDANCNFSM6AAAAAA4Q7JAEE. You are receiving this because you authored the thread.Message ID: @.***>

[tsightler]

I have no idea how panic switches are presented in the Ring API, the code has no explicit support for them so I don't fully understand how they could be presented in the UI. Logs can be gathered here:

https://github.com/tsightler/ring-mqtt-ha-addon/blob/main/GET-LOGS.md

Alternatively, we could maybe start with just a data discovery. For that you can install node on any system and run:

npx -p ring-client-api ring-device-data-cli

Then send the output.

[JamieP83]

Thanks for the quick replies Will do tomorrow and share

Thanks, Jamie

Sent from my iPhone

On 9 Sep 2023, at 3:14 pm, tsightler @.***> wrote:



I have no idea how panic switches are presented in the Ring API, the code has no explicit support for them so I don't fully understand how they could be presented in the UI. Logs can be gathered here:

https://github.com/tsightler/ring-mqtt-ha-addon/blob/main/GET-LOGS.md

Alternatively, we could maybe start with just a data discovery. For that you can install node on any system and run:

npx -p ring-client-api ring-device-data-cli

Then send the output.

— Reply to this email directly, view it on GitHubhttps://github.com/tsightler/ring-mqtt/issues/728#issuecomment-1712521437, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALSRFJCNV5UGY3FTQALUKQ3XZR2UNANCNFSM6AAAAAA4Q7JAEE. You are receiving this because you authored the thread.Message ID: @.***>

[JamieP83]

Hey PFA the logs ring-mqtt.log.gz

[JamieP83]

ah! when opening, thjat didnt work for some reason

also, when you mention about running "node" - is that something via nodeRed sorry? or something else? appologies

[tsightler]

Node = NodeJS, a Javascript runtime engine for building server side applications. Node-Red is an application built on NodeJS, as is ring-mqtt.

[JamieP83]

Thanks I have node red How do I run that from within? What’s the object to use,

Thanks, Jamie

Sent from my iPhone

On 10 Sep 2023, at 9:59 pm, tsightler @.***> wrote:



Node = NodeJShttps://nodejs.org/, a Javascript runtime engine for building server side applications. Node-Red is an application built on NodeJS, as is ring-mqtt.

— Reply to this email directly, view it on GitHubhttps://github.com/tsightler/ring-mqtt/issues/728#issuecomment-1712935315, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALSRFJBD2SFWNWCEOINX7O3XZYS3TANCNFSM6AAAAAA4Q7JAEE. You are receiving this because you authored the thread.Message ID: @.***>

[tsightler]

You just install NodeJS (I provided a link) on any system and run the command, that is all, there is not that much to it. It doesn't have anything to do with Node-Red. It sounds like you don't have much skill with the CLI, but that may mean that I am unable to help you as this project assumes a moderate understanding of system basics.

[tsightler]

I took a quick look at the file you did upload. It only contains a single line "docker: command not found", which means you have not followed the instructions in the GET-LOGS.md file correctly. You must follow the steps to gain access to the docker commands on Home Assistant OS, only then can you run the command to acquire logs. Unfortunately, without these logs I will be unable to help further.

[tsightler]

Closing due to no response.