External FireWire CD drive freezing

[GoogleCodeExporter]

What steps will reproduce the problem?
1.Open XLD
2.Load CD
3.select metadata
4. Click Extract
5. FireWire CD drive flashes twice, then nothing, and the progress page stays 
blank with the curser as a spinning disc.

How about the reproducibility (always, sometimes, rarely, ...)?
On occasion it will extract a CD if I do not add any meta data.
 I can eventually get the CD to extract if I follow a strict procedure. I first have to extract the whole CD without adding any meta data, I then delete the extracted data-less files. 
then add meta data and click extract, and then cancel as soon as the first 
track starts to rip to confirm it works.
Then switch off Bluetooth, to reduce as much interference as possible. Then 
click extract and the CD will extract sometimes, but not always.
However next time I want to extract another CD, I have to go through this 
process again, sometimes several times before it will extract with meta data 
and Bluetooth off.

What is the expected output? What do you see instead?
Nothing, the extraction process freezes before the first track. There is 
nothing on the progress page its just blank and frozen immediately, without 
showing any tracks.

What version of the product are you using? On what operating system?
I'm using the latest version of XLD, on OS X Mavericks. I never had this issue 
before upgrading to Mavericks.

Please provide any additional information below.
I have tried resetting SMC and pram. I have also repaired permissions.
This problem only occurs when using XLD. I can extract a CD with iTunes every 
time, but want to use XLD.
Any help would be greatly appreciated :-)
Thank you very much for your time

Original issue reported on code.google.com by neilhowe...@gmail.com on 9 May 2014 at 3:19

[GoogleCodeExporter]

Please upload a screenshot of your "CD Rip" preference tab.

Original comment by tmkkmac on 9 May 2014 at 3:23

[GoogleCodeExporter]

Issue 253 has been merged into this issue.

Original comment by tmkkmac on 9 May 2014 at 3:23

[GoogleCodeExporter]

Hello, thank you for your quick reply.
Unfortunately, I am heavily disabled (paralysed from the neck down) and require 
a lot of assistance from my carer. She is having a break, so taking a 
screenshot is a little difficult. But I can recall any of the Settings if you 
like? 
But as soon as she is available I will take a screenshot of the preferences 
page, but could you tell me if you would just like a screenshot of the CD rip 
preferences tab? Or any others?
Thanks 

Original comment by neilhowe...@gmail.com on 9 May 2014 at 3:30

[GoogleCodeExporter]

If you have a difficulty just reporting a status of "Use C2 error pointers" 
setting will help.

Original comment by tmkkmac on 9 May 2014 at 3:34

[GoogleCodeExporter]

Hi, I have taken a screenshot of the CD Rip tab of the XLD preferences.
I have attached a screenshot,
Thank you

Original comment by neilhowe...@gmail.com on 9 May 2014 at 3:47

Attachments:

• image.jpg

[GoogleCodeExporter]

The setting looks OK. No clue at the moment, sorry.

Original comment by tmkkmac on 9 May 2014 at 4:08

[GoogleCodeExporter]

Hi,

Tried again today, worked once then keeps freezing again, tried 50 odd times 
grr!
Worked flawlessly in mountain lion.
Not sure if I mentioned. I'm using a Lacie D2 xl bd drive connected by firewire 
to g-tech G-raid HDD which connects to Mac mini by firewire.

Original comment by neilhowe...@gmail.com on 10 May 2014 at 7:30

[GoogleCodeExporter]

Hi,
Ok, I think I might have found the problem. I have changed the ripper mode 
setting from XLD secure ripper, to CD paranoia ripper. My first test is in 
progress, but it isn't frozen and ripping properly, so far. I will try a 
another CD after this one to be sure.
Does anyone have any ideas why the XLD secure ripper setting could make the app 
freeze immediately when the progress page appears. This never happened once in 
mountain lion.
Thanks

Original comment by neilhowe...@gmail.com on 11 May 2014 at 1:45

[GoogleCodeExporter]

Yes second cd working. Looks like the xld secure ripper is the cause of my 
problem, but why?

Original comment by neilhowe...@gmail.com on 11 May 2014 at 3:50

[GoogleCodeExporter]

How about this version? http://tmkk.undo.jp/xld/XLD_dev_140511.zip

Original comment by tmkkmac on 11 May 2014 at 5:35

[GoogleCodeExporter]

Thank you for your reply, I will try that version tomorrow as soon as I can, 
thanks. Having a few personal problems tonight, so can't do anything until 
tomorrow. 
I'll report back after trying tomorrow :-)
Thanks again tmkkmac

Original comment by neilhowe...@gmail.com on 11 May 2014 at 5:57

[GoogleCodeExporter]

Hello, 

Thanks for the download, I have been testing it all afternoon and it seems to 
be working perfectly.
Is it an older version?
Anyway, all I can say is thank you very much for your help. You have fixed my 
problem and I cannot tell you enough how much I appreciate your help :-)
Thanks tmkkmac

Original comment by neilhowe...@gmail.com on 12 May 2014 at 3:56

[GoogleCodeExporter]

No, it is the latest development version. XLD secure ripper read hundreds of 
sectors per one low level drive access, but your drive on Mavericks seems to 
dislike it. The new version only reads up to 10 sectors at once.

The fix will be included in the next update.

Original comment by tmkkmac on 12 May 2014 at 4:02

• Changed state: Started

[GoogleCodeExporter]

Thanks, I will have to donate again :-) to show my appreciation for your help

Original comment by neilhowe...@gmail.com on 14 May 2014 at 1:18

[GoogleCodeExporter]

Fixed in version 20141109

Original comment by tmkkmac on 13 Nov 2014 at 5:06

• Changed state: Fixed