Closed pathanparvezkhan closed 11 months ago
ok, please provide the test account and test lock number(lock name).
ok, please provide the test account and test lock number(lock name).
Test Account: jackey.kabra@geokeyaccess.com Admin@123
Lock number(lock name): M515_a8757c
Done !
Done !
Thank you.
Also need to downgrade version for below lock for same account.
Lock number(lock name): Jackey TTLock1
This lock currently does not have an upgrade package. Do you have any other locks ?
This lock currently does not have an upgrade package. Do you have any other locks ?
Please find the below 2 locks.
Lock number(lock name): MyTestLock2023/11/23 17:54:09 MyTestLock2023/11/23 17:54:33
Can we downgrade here at our end? If yes, please give us steps.
Done !
Done !
Thank You.
@JuannyiOS Can we downgrade here at our end? If yes, please give us the steps.
sorry ,you can not downgrade locks at your end.
@JuannyiOS Can you again downgrade the below locks?
Please find the below 2 locks.
Lock number(lock name):
The unlimited upgrade that has already been configured.
Add the lock again then upgrade again
@JuannyiOS Added devices please find below the downgrade it
Thank you
Have these three locks been configured before? If it has been configured, you can upgrade it again by adding it again. If these are three new locks,please contact with this email:ttlock-developers-email-list@googlegroups.com.
We are implementing upgrade lock firmware version functionality. We are using below SDK method from TTLockDFU library.
TTLockDFU.shareInstance().start(withClientId: clientId, accessToken: accessToken, lockId: lockId, lockData: lockData) { upgradeOperation, process in print(upgradeOperation) } fail: { upgradeOperation, upgradeErrorCode in print(upgradeOperation) print(upgradeErrorCode) }
We have all the locks available with latest firmware version. We want to downgrade the firmware version of lock to test this feature.