Closed parvezkhanpsspl closed 6 months ago
Unlimited upgrades have been configured. Please add the gateway again before each upgrade.
Unlimited upgrades have been configured. Please add the gateway again before each upgrade.
Thank you for your support.
I have updated firmware versions for all those gateways while testing update firmware version functionality. As you said you have configured unlimited upgrades, I have tried adding those gateways in test account but it is not downgraded and showing with same updated version.
Can you provide us steps to downgrade again?
we cannot downgrade the gateway. Unlimited upgrades are just for you to test upgrades.
Unlimited upgrades have been configured. Please add the gateway again before each upgrade.
As you have configured unlimited upgrades, I have tried upgrading G2 gateway from your provided iOS demo app to verify if it is working or not. But getting an error "UpgradeErrorNONeedUpgrade". I have attached below code debugging screen shots. Please find below screenshots.
Unlimited upgrades have been configured. Please add the gateway again before each upgrade.
As you have configured unlimited upgrades, I have tried upgrading G2 gateway from your provided iOS demo app to verify if it is working or not. But getting an error "UpgradeErrorNONeedUpgrade". I have attached below code debugging screen shots. Please find below screenshots.
Any update on above issue?
You need to use the test account you provided and cannot use any other account. Test Account: jackey.kabra@geokeyaccess.com Admin@123
You need to use the test account you provided and cannot use any other account. Test Account: jackey.kabra@geokeyaccess.com Admin@123
Yes I have tried with same account but still facing issue while upgrading gateway. I have attached below code debugging screen shots. Please find below screenshots.
GatewayId: 531600 GatewayMAC: F5:D1:D5:BC:4D:05
The gateway you previously provided did not have “F5:D1:D5:BC:4D:05” please use below Gateway Details: Name: G2 -1 Gateway Id: 530564 Gateway Mac: "D4:B4:75:0B:01:8D"
Name: G2-2 Gateway Id: 531598 Gateway Mac: "D5:41:D5:DD:6F:D5"
Name: G3-4 Gateway Id: 519802 Gateway Mac: "16:A0:8C:33:7F:33"
We are implementing upgrade gateway firmware version functionality. We are using below SDK method from TTLockDFU library.
We have all the gateways available with latest firmware version. We want to downgrade the firmware version of lock to test this feature.
Please find the below test account and gateway details:
Test Account: jackey.kabra@geokeyaccess.com Admin@123
Gateway Details: Name: G2 -1 Gateway Id: 530564 Gateway Mac: "D4:B4:75:0B:01:8D"
Name: G2-2 Gateway Id: 531598 Gateway Mac: "D5:41:D5:DD:6F:D5"
Name: G3-4 Gateway Id: 519802 Gateway Mac: "16:A0:8C:33:7F:33"
Please downgrade firmware versions for all above 3 gateways.