Average Item Level and Equipped Item Level not showing on character

LambertWeild commented 1 month ago

Troubleshooting Steps

Describe the expected behavior and what actually happened?

The expected outcome is that I would have a visible average item level, and equipped items would show their item level.

Reproducing the issue.

When I log in, my character page has no average item level, and no item level on the equipped items shown.

Lua Errors

..terface/AddOns/ElvUI/Core/Modules/DataTexts/Time.lua:158: attempt to call local 'utf8sub' (a nil value)
Time: Mon May 13 11:10:49 2024
Count: 1
Stack: ...terface/AddOns/ElvUI/Core/Modules/DataTexts/Time.lua:158: attempt to call local 'utf8sub' (a nil value)
[string "@Interface/AddOns/ElvUI/Core/Modules/DataTexts/Time.lua"]:158: in main chunk

Locals: E = <table> {
 GetTimeInfo = <function> defined @Interface/AddOns/ElvUI/Core/General/Math.lua:354
 mylevel = 70
 Bags = <table> {
 }
 privateVars = <table> {
 }
 modules = <table> {
 }
 FormatMoney = <function> defined @Interface/AddOns/ElvUI/Core/General/Math.lua:411
 Config_OpenWindow = <function> defined @Interface/AddOns/ElvUI/Core/General/Config.lua:991
 UpdateUnitFrames = <function> defined @Interface/AddOns/ElvUI/Core/General/Core.lua:1436
 SetMoversPositions = <function> defined @Interface/AddOns/ElvUI/Core/General/Movers.lua:453
 ScheduleTimer = <function> defined @Interface/AddOns/ElvUI_Libraries/Core/Ace3/AceTimer-3.0/AceTimer-3.0.lua:94
 PriestColors = <table> {
 }
 RemoveEmptySubTables = <function> defined @Interface/AddOns/ElvUI/Core/General/Core.lua:624
 Cooldown_Options = <function> defined @Interface/AddOns/ElvUI/Core/General/Cooldowns.lua:138
 Cooldown_UnbuggedTime = <function> defined @Interface/AddOns/ElvUI/Core/General/Cooldowns.lua:19
 Config_CreateFrame = <function> defined @Interface/AddOns/ElvUI/Core/General/Config.lua:789
 UIScale = <function> defined @Interface/AddOns/ElvUI/Core/General/PixelPerfect.lua:55
 ScanTooltip_InventoryInfo = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:876
 ScanTooltip_UnitInfo = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:864
 Layout = <table> {
 }
 UnregisterEventForObject = <function> defined @Interface/AddOns/ElvUI/Core/General/Core.lua:1752
 Distributor = <table> {
 }
 DBConvertSL = <function> defined @Interface/AddOns/ElvUI/Core/General/Core.lua:1255
 MountText = <table> {
 }
 INCOMPATIBLE_ADDONS = <table> {
 }
 PositionGameMenuButton = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:738
 UIFrameFade = <function> defined @Interface/AddOns/ElvUI/Core/General/Animation.lua:361
 TimeIndicatorColors = <table> {
 }
 StaticPopup_IsLastDisplayedFrame = <function> defined @Interface/AddOns/ElvUI/Core/General/StaticPopups.lua:462
 StaticPopup_CreateSecureButton = <function> defined @Interface/AddOns/ElvUI/Core/General/StaticPopups.lua:1068
 Truncate = <function> defined @Interface/AddOns/ElvUI/Core/General/Math.lua:142
 SetupReset = <function> defined @Interface/AddOns/ElvUI/Core/General/Install.lua:544
 ToggleMoveMode = <function> defined @Interface/AddOns/ElvUI/Core/General/Config.lua:71
 Dump = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:442
 WorldMap = <table> {
 }
 Disable = <function> defined @Interface/AddOns/ElvUI_Libraries/Core/Ace3/AceAddon-3.0/AceAddon-3.0.lua:310
 TimeColors = <table> {
 }
 SlideOut = <function> defined @Interface/AddOns/ElvUI/Core/General/Animation.lua:296
 Unhook = <function> defined @Interface/AddOns/ElvUI_Libraries/Core/Ace3/AceHook-3.0/AceHook-3.0.lua:417
 XPIsTrialMax = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:691
 StaticPopup_GetAllSecureButtons = <function> defined @Interface/AddOns/ElvUI/Core/General/StaticPopups.lua:1092
 EscapeString = <function> defined @Interface/AddOns/ElvUI/Core/init.lua:225
 ObjectEventFrame = Frame {
 }
 ClickGameMenu = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:764
 RequestBGInfo = <function> defined @Interface/AddOns/ElvUI/Core/General/API.lua:606
 Tutorials = <function> defined @Interface/AddOns/ElvUI/Core/General/Tutorials.lua:110
 SetDefaultModuleLibraries = <function> defined @Interface/AddOns/ElvUI_Libraries/Core/Ace3/AceAddon-3.0/AceAddon-3.0.lua:363
 SlideIn = <function> defined @Interface/AddOns/ElvUI/Core/General/Animation.lua:287
 oUF = <table> {
 }
 IterateEmbeds = <function> defined @Interface/AddOns/ElvUI_Libraries/Core/Ace3/

Verification Steps

[X] I have read the Changelog and verified ElvUI is up to date by checking /estatus
[X] I have verified my issue doesn't exist in the Default UI or the Issue Tracker.
[ ] I have not read any of these steps, please close my issue when you see it.
[X] I have done the Troubleshooting Steps and included the requested screenshots, which show the issue and status panel.

1Botanica1 commented 1 month ago

Please be on release version, the dev version is really only for fixing immediate issues.

In your addons folder, delete ElvUI ElvUI_Options ElvUI_Libraries

and download and install ElvUI again from https://tukui.org/elvui

If you still have an issue, please include a FULL UI screenshot showing the issue, status panel and the error.

If there are no ilvl on the character sheet (like above) test with no addons, like the blizzard UI.

You can also use a client to install & update ElvUI - https://tukui.org/client

kodewdle commented 1 month ago

reopen if you have the issue after the steps above :)

tukui-org / ElvUI