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tulleuchen / jirastopwatch

Not MORE timetracking - just EASIER timetracking
http://jirastopwatch.com
Apache License 2.0
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Jirastopwatch dont add times to jira #136

Closed 8khan closed 5 years ago

8khan commented 5 years ago

From 18-03-2019, Jirastopwatch show "connected" status, but at send time logs to jira that didnt appear on the calendar/timelog :(

bluish5 commented 5 years ago

I'm experiencing the same issue. It seems to create the worklog, but on JIRA it is not present. I don't know if this issue is connected with Tempo plugin that we use in JIRA.

8khan commented 5 years ago

I thing so, maybe the connection api changed.

As temporal solution on chrome can use Tempo tracker but i preffer use Jirastopwatch :(

CamilaMori commented 5 years ago

Same thing here...

carlclark267ds commented 5 years ago

We are experiencing the same issue. My investigation showed that Jira Stopwatch was passing the worklog entry to Jira. You can call Jira's API and retrieve the worklog entry successfully (accessing the Jira API directly) after posting a worklog entry from Stopwatch

I have submitted a Jira request - https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-460905.

@8khan thanks for the Tempo tracker reminder. I think we may revert to that in the interim.

carlclark267ds commented 5 years ago

Hi All,

This looks to be a Tempo issue not a Jira issue. This History tab in Jira is showing the worklog recording, however it is not reflecting in Tempo.

bluish5 commented 5 years ago

I have the same opinion. I opened an issue on Tempo support: https://tempo-io.atlassian.net/servicedesk/customer/portal/6/TCS-9001.

bluish5 commented 5 years ago

Tempo replied me:

Thank you for reaching out to us. I can confirm that there was a bug with the sync of worklogs from JIRA to Tempo. A fix for this was released earlier today and the worklogs should now be synced correctly. This sync might take some time ( depending on the number of worklogs that need to be syced). Can you please check later today and confirm that the worklogs are showing in the Tempo views.

I can confirm that in our case the problem is gone and also "hidden" worklogs are now visible in Tempo. I hope it is solved for anybody else!

8khan commented 5 years ago

Thanks @carlclark267ds @bluish5 today when I logged on tempo (jira) noticed that some timelogs appear duplicated but thats because y logged manually some times Actually Jirastopwatch are running without problems 💯

carlclark267ds commented 5 years ago

Tempo replied to me too and we are backup and running. Thanks for the input everyone.