Out of office notification

gringokiwi commented 5 years ago

Yes please!

jflattery commented 5 years ago

There should be options to only send these notifications to Contacts within your contact-book, as well as within the same domain / organization.

ghost commented 5 years ago

Oh, please do give us auto reply as soon as possible. It's the one thing that prevents me using my Tutanota account for everything and giving up on other email services. I need a secure account because of the nature of my work, and the people I advise worldwide need to know how to contact me in emergencies and there is no way to tell them this at present. It's a real problem. Thank you!

idimitriadis0 commented 5 years ago

When you implement this feature, please allow the user to edit the Out-of-office subject line as well, or at least to set its language. Thanks!

acidicX commented 4 years ago

It would be really cool to have an API that can be used to set this, to integrate into other calendar / time tracking solutions.

ghost commented 4 years ago

I really do need an out of office facility on Tutanota as soon as possible. I also need to be able to send large group emails. Without these two functions, my Tutanota account is quite limited in its usefulness and I have to carry on running another, non-secure, account which does those, as well. Best wishes,

Catherine Munisha (Catherine Hopper) European Safeguarding Officer European Liaison Officer (inter-Buddhist co-operation) The Triratna Buddhist Order and Community

+44 (0)7982 408134 +46 (0)73 093 5816 for WhatsApp Skype: catherine-hopper www.thebuddhistcentre.com http://www.thebuddhistcentre.com/

This email address is for confidential communications and will not generate an auto reply if I am away.

If you need help urgently please email safeguarding@triratnadevelopment.org mailto:safeguarding@triratnadevelopment.org. If I am away this will generate an auto reply containing emergency contact details.

7 Oct 2019, 13:27 by notifications@github.com:

It would be really cool to have an API that can be used to set this, to integrate into other calendar / time tracking solutions.

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bedhub commented 4 years ago

Created a first prototype for out of office notification

Each user should be able to define its own notification message
It should be possible to define start and end date, start date is required end date is optional
[x] GUI for creating out of office notification, including Subject, Message, Start and End date.
[x] allow setting different notifications for members of the same organization?
[x] Set a default text, set default dates
[ ] Support templates
[x] Send notification for internal senders
[x] Send notification for external senders
[x] Prevent loops (send only 1 notification per day to any sender)
[x] Restrict sending (abuse, newsletter, notification emails)

gringokiwi commented 4 years ago

YES! Thank you @bedhub!

gringokiwi commented 4 years ago

Is there any way to get beta access to the prototype?

mpfau commented 4 years ago

Not yet. Will probably not take too long...

dragonfruit637 commented 4 years ago

Almost finished? It's holiday now, so an out of office notification would be great! Being honest? We need it desperately.

ECPMF commented 4 years ago

there are news on the out of office notification?

vaf-hub commented 3 years ago

After reading RFC3834 I add the following requirements:

When to send:

only once in 7 days/24 hours?
only if Return-Path address is explicitly part of To, Cc, Bcc,Resent-To, Resent-Cc, Resent-Bcc (not for Catch-All mailbox)

When not to send:

original message has one the following headers
1. Precendence with value "list", "bulk", "junk"
2. List-* header field
3. X-Auto-Response-Suppress with value "All" or "OOF" (for exchange senders)
4. Auto-Submitted with value other than "no"

How:

only send to one recipient
send message back to envelope sender (Return-Path) (we only send it if envelope sender is also the from header)
limit size of message (1024 characters?) and subject (78 characters?)
the same notification is sent for all addresses (aliases) belonging to a mailbox

Response format:

SMTP MAIL FROM: <> (empty envelope sender)
RCPT-TO: originalSender@external.com NOTIFY=NEVER (if supported)
header:
1. In-Reply-To: message-id
2. References: message-id
3. From should contain name and address of original recipient
4. To only one address
5. Date set to the time the notification is sent
6. Subject preceeded by "Auto-reply: "
7. Auto-Submitted: "auto-replied"

vaf-hub commented 3 years ago

avoid sending out of office notifications for feedback reports, resolved by #2570

vaf-hub commented 3 years ago

Test notes:

[x] check basic functions: define out of office notification for inside and outside and verify the correct message is sent to 1) addresses belonging to the same customer, 2) other Tutanota customers and 3) unsecure external recipients. (secure external are not supported at the moment.)
[x] check messages are only sent during time range specified, check corner cases. (it is allowed to only specify a start date and no end date)
[x] envelope sender in notifications sent to external senders is not set: <>
[x] check no out of office notification is sent as reply to automated mails (mailing lists, github notification etc.) (verify with mail log)
[x] no out of office notification is sent if envelope sender is different from from-header of smtp message
[x] check that out of office notification is sent after external recipient has clicked the whitelist service link to prove it is not spam
[x] sending whitelist request still works (but no requests are sent to automated mails such as those sent by mailing lists, see above)
[x] configuring out of office notification with subject length greater than 128 or message greater than 20*1024 is not possible
[x] no out of office notification is sent by catch-all mail addresses
[x] out of office notification is sent as non-confidential, but invoice and other mail notifications are still confidential
[x] out of office notifications are sent from and to the correct email alias
[x] a push notification is sent to the recipients alias
[x] check that html editor works correctly, changing contents is possible and values are correct if the editor was not rendered and is then rendered again (in EditOutOfOfficeDialog change who receives notifications to hide it), also check other use cases such as EditeSignature
[x] try executing sendInfoBatchJob - Out of office notification should not be sent
[x] trigger sendFailureNotification
[x] try to send internal mail to mailbox with enabled out of office and also have out of office enabled.

vitoreiji commented 3 years ago

End date of time range is displayed as the next day after saving.

Edit dialog: After saving:

In this case, I expect mails sent on the 24th to receive a notification, but I suspect that will not be the case. I'll know tomorrow.

EDIT: As I suspected, the displayed end date is not included in the range.

vitoreiji commented 3 years ago

Stuff I could not test:

whitelist service
invoice and other mail notifications are still confidential (how do I trigger invoice mails?)
push notifications (could not build android app)

vaf-hub commented 3 years ago

Additional Test notes after fixes:

[ ] try executing sendInfoBatchJob
[ ] trigger sendFailureNotification